increase in fraudulent emails during the holiday season - november 2021

During the holiday season, there is usually an increase in fraudulent emails sent to staff and faculty impersonating colleagues, particularly senior members of staff, and asking for favors or giving instructions to carry out urgent transactions.

University Technology Services has received a report of a fraudulent email purporting to be from a member of staff, opening with “Confirm if you are free? Need you to run a quick request. Get back to me as soon as you can.” Anyone responding to this would then receive further emails from the fake account, often explaining that the sender is unable to act themselves for one reason or another and asking the recipient to buy something on their behalf, often gift cards.

If you receive such an email, please do not respond. Instead, select the three vertical dots in the email and report it as phishing. If you are uncertain about what to do, do not be quick to decide but verify the authenticity of a request before acting on anything. Think before you click or act! You can also contact helpdesk@neiu.edu for advice.

Also remember that you should never divulge sensitive information to a third party (including colleagues) if it is not required for work, particularly if you have not verified the authenticity of the request. Never provide your account login details to anyone.

To learn more about staying safe online at home or work, visit the Information Security webpages.

We will be providing some holiday-themed awareness messages and posters to remind you of the do’s and don’ts during the holiday season to help you stay secure. Please take time to read and share them with others.

Thank you.

University Technology Services


Email Impersonation and Phishing - June 2021

University Technology Services has been notified of recent scam emails impersonating some faculty and staff members with high-profile roles. These emails are designed to trick recipients into divulging sensitive information such as their University account login details, a snapshot of their state ID or driver’s license, or telephone number, and there is an urgency to respond to the email since the request appears to be from a senior faculty or staff member.

Please do not click on any links or download any attachments within. Do not provide any information or forward the email to other individuals, organizations, or groups.

If you receive such an email, we ask that you report it as soon as possible by forwarding it to abuse@neiu.edu. You should also select the three dots next to the Reply button in the scam email and choose "Report Phishing" to alert Google’s software engine to learn this scam and take the necessary steps to stop it.

UTS is monitoring its email system and will provide further information if needed.

If you have any questions, comments, concerns, or require any additional information regarding any of our other technology resources, please contact the Help Desk by phone at (773) 442-4357 or by email at helpdesk@neiu.edu.

Thank you.

University Technology Services