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University Technology Services (UTS)

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Technology Services

  • UTS Management and Administration
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    • Administrative Computing Staff
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CONTACT US

T (773) 442-4357

helpdesk@neiu.edu

Contact Us

An instructor and a student sitting at a desk

Technology at Northeastern

University Technology Services provides an effective and efficient information technology environment for the entire educational community. Our technologies support learning, research, teaching and administration. This IT environment provides the latest in technology for administrative and academic computing, local and wide area networking, telephony, help desk, client computer literacy and training, and media and web services for our students, faculty and staff.

Computers and Software

Northeastern has a number of classrooms with computers for each student as well as more than 400 computers available for general use in student computing labs. These labs contain both PC and Apple computers and provide access to a broad array of applications. You’ll also find a number of special computing labs for computing-intensive disciplines such as:

  • Geographic Information Systems

  • Art

  • Photo/Video Editing

  • Computer Science

In addition, almost all classrooms are equipped with displays or projectors to support multimedia teaching and learning experiences. We are constantly rolling out additional technology to support collaboration and support for students and faculty.  

Semester Operating Hours for Open Computer Labs

Days Available

Open

Close

Lab Locations

Monday-Thursday

8 a.m.

10 p.m.

B 103, CBM 119, LWH 2104

Friday

8 a.m.

5 p.m.

B 103, CBM 119, LWH 2104

Saturday

8 a.m.

5 p.m.

B 103, LWH 2104

Sunday

Closed

Closed

All

Break Period Operating Hours for Open Computer Labs

Days Available

Times Available

Lab Locations

Monday-Friday

8 a.m.-4 p.m.

LWH 2104

Saturday-Sunday

Closed

All

Check the Academic Calendar for the current semester dates of operation.

Printing is available in all open Student Computer Lab locations.

Mobile Technology

We provide an environment that encourages you to use mobile technology: 

  • Connect with Wi-Fi access almost everywhere, including classrooms, offices and shared spaces. 

  • Stay connected with mobile phone coverage available at all of our campus locations. Our Main Campus has a Verizon Wireless cell site installed on the roof of the Ronald Williams Library that provides a clear 4G LTE signal to its customers. Other carriers’ coverage is also available though less pervasive.

Interactive Systems

Northeastern also provides numerous systems to make student interaction with each other and the University easier. These include:

  • NEIUport, where you may register for classes, pay your bill and check your financial aid. 

  • Google apps are used to encourage collaboration among students, faculty and staff. Google apps include 30 gigabytes of space for each person for storing files, collaborating and storing email (branded as Nmail). 

University Safety

Information about University safety tips and the University Police are available online and also via NEIUport by clicking the NEIU Central tab and scrolling down to the University Safety channel.

    Questions?

    Students, faculty or staff may contact the NEIU Technology Helpdesk at (773) 442-4357 or helpdesk@neiu.edu with any questions. Students may also contact staff located in our student computer labs for assistance. 

    QuickLinks

    Help Desk
    Wireless Printing
    Software Installation Request Form (SIRF) / Software Continuance Form (SCF)
    Secure Wi-Fi
    Ask Us
    Technology Policies

    Technology Services

    • UTS Management and Administration
    • Project Management Services
    • Administrative Computing Services
      • Administrative Computing Staff
    • Information Security
      • Information Security Standards
      • Information Security Awareness Training
      • PCI DSS Training
      • Identity Protection Training
      • Multi-factor Authentication (MFA)
        • MFA FAQ
      • Cybersmart Tips
      • Cybersecurity Awareness Month 2022
        • Cybersecurity Awareness Month 2021
      • Phishing Quiz
      • Managing Your NEIU Account Securely
      • Frequently Asked Questions
      • Glossary of Information Security Terms
      • UTS - Alerts
      • UTS - Posts
    • Network, Systems and Telecommunication Services
      • Wireless
    • User Services
      • Technology Help Desk
      • Student Computing Services (SCS)
        • Computer Labs
          • Lab Hours
          • SCS Public Computer Labs
          • SCS Scheduled Labs
          • Software Installation Request Form (SIRF)
        • Document Management Services
        • Printing
        • Software
        • Tutorials
        • Jobs at Student Computing Services
          • SCS Lab Assistant Application
    • Media Services
      • Distance Education
    • Contact Us

    CONTACT US

    T (773) 442-4357

    helpdesk@neiu.edu

    Contact Us

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    5500 North St. Louis Avenue
    Chicago, Illinois 60625-4699
    (773) 583-4050

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