Northeastern is committed to serving our students, faculty, staff and the community. Having an exceptional experience at Northeastern is important to us. However, we understand that at times expectations are not met or we find ourselves in difficult situations. Having a voice and having it heard is critical to maintaining a healthy University climate.

Please use the resources provided on this page to find the appropriate point of contact for your concerns. You may also view our University Policy Library for your reference.

Northeastern Illinois University Resources

Academic Concerns

If you have questions, issues or concerns regarding enrollment, academic or support programs, please contact Academic Affairs at (773) 442-5420 or academic-affairs@neiu.edu.

Student Life Concerns

If you have questions, issues or concerns regarding student support programs or services, student programming, or housing, please contact Student Affairs at (773) 442-4600 or student-affairs@neiu.edu.

Financial Aid Concerns

If you have questions, issues or concerns regarding financial aid, scholarships or student employment, please contact Financial Aid, Scholarships and Student Employment at (773) 442-5016 or
financial-aid@neiu.edu.

Harassment and Discrimination Concerns

If you have questions, issues or concerns regarding sexual harassment or discrimination, please contact the Director of Equal Opportunity, Title IX, and Ethics at (773) 442-5412 or eeo@neiu.edu, or titleix@neiu.edu. You may also contact the Confidential Advisor at (773) 442-4686 or confidentialadvisor@neiu.edu.

Illinois Board of Higher Education Resources

If you would like to contact the Illinois Board of Higher Education, please visit their website at complaints.ibhe.org. For general information, please visit ibhe.org or email info@ibhe.org.