Student Financial Assistance COVID-19 Resource Center and Consumer Information

In response to the spread of the novel coronavirus (COVID-19), the Northeastern Illinois University Financial Aid Office has put together this page of resources for prospective and current students of the NEIU community. Below you will find links to resources from Federal Student Aid and the Illinois Student Assistance Commission (ISAC). Students and families of the NEIU community can also view updates at the University’s COVID-19 Response site, which includes a list of FAQ and answers.

Federal student aid

The U.S. Department of Education is actively monitoring the new coronavirus/COVID-19 outbreak. If you’re concerned about your studies or loan repayment, we can help you understand what to do in certain circumstances. Information will be added for students, borrowers and parents to the student aid website on a regular basis.

  • The recently enacted federal CARES Act provides money to colleges and universities for emergency student financial aid grants. NEIU is working to release these funds directly to degree-seeking students based on enrollment as of the Spring 2020 census date. The purpose of the money is to award emergency financial aid grants for expenses resulting from the disruption of on-campus operations during Spring 2020 caused by coronavirus. A Frequently Asked Questions page is available to address further details.
  • The Higher Education Emergency Relief Fund (HEERF) CARES funding: The table below provides the most current reporting information from the date the University received its allocation for emergency financial aid grants to students, institutional share, and relief assistance for Minority Serving Institutions (MSIs).


CARES Act Reporting Requirements


HEERF — Student and Institutional Cost Report


HEERF Minority Serving Institution Report


HEERF – Student and Institutional Cost Report


HEERF Minority Serving Institution Report 


CARES Act Student Report


CARES Act Student Report


CARES Act Student Report


HEERF Minority Serving Institution Report


HEERF Institutional Cost Report

  • Federal Work-Study (FWS) students actively working prior to the disruption of in-person classes will continue to be paid at their hourly rate, based on the supervisor-approved work schedule as of Friday, March 20.
  • Federal Direct Loan borrowers enrolled less than half-time (6 credit hours) and in repayment may qualify for a deferment with zero interest accrual. Contact information for your loan servicer can be found at The FSA ID is required for login.
  • Federal Loan borrowers in default may qualify for a reprieve. Contact your loan servicer for additional information.
  • Private Student Loan borrowers may qualify for a reprieve. Contact your private loan provider directly for additional information.
  • If there is a dislocated worker status resulting from the outbreak extending beyond 10 weeks for you, your spouse or your parents, a Special Condition Request can be submitted with the appropriate documentation for the circumstances.

Illinois student assistance commission (ISAC)

To slow the transmission of the virus and protect our community, all ISAC offices are currently closed to the general public. ISAC understands these are unprecedented times, and to continue with the administration of MAP grants to best serve Illinois students, a limited release is scheduled of 2019-2020 MAP award announcements in suspense status. 

  • Students with 2019-2020 Free Application for Federal Student Aid (FAFSA®) filing after April 29, 2019, were placed on a suspense status. With the release, FAFSA filers through May 26, 2019, will receive MAP award announcements.


  • Despite the change in instruction delivery method, your financial aid will not be affected if you remain enrolled. This includes your federal, state, and institutional grants, scholarships and loans. Students considering dropping classes or complete withdrawals for the remainder of the semester should keep in mind that this decision could impact future financial aid eligibility.
  • FREE eTextbook Option: As a service to students, Follett Bookstore partnered with RedShelf and participating publishers to provide free e-books where available.
  • We strongly recommend speaking with your advisor before you withdraw from a course.
  • Summer 2020 and Fall 2020 course registration is still open!


  • Northeastern students are resilient, resourceful and innovative. However, given the unprecedented circumstances presented by the COVID-19 pandemic, a Student Emergency Fund has been established.
  • To accommodate the need for safety and reduced time within the pantry, submit request for food items to be pre-packaged by completing the request form and note what day and time you wish to pick up the food.
  • Find a food pantry near you: For students who do not live on or near campus and are in need of food assistance, Greater Chicago Food Depository provides an up-to-date listing of pantries across Chicago.
  • We know that our students and alumni have busy schedules and may not always be able to attend a workshop at the time it is offered. In order to support students and their career goals and reach more students remotely, Career Development has added a selection of on-demand workshops that they can watch at times convenient to their schedules.

Per Federal Guidelines, the following consumer information is listed below for all NEIU current and prospective students.