Financial Aid Office Location and Office Hours

Financial Aid is located in room D 200 (D Building, second level, above Enrollment Services).

Monday and Friday: 8:30 a.m.-4:30 p.m.; Tuesday, Wednesday, Thursday, 8:30 a.m.-6 p.m. The week before the fall/spring semester starts and the first week of classes we are open Monday through Thursday 8:30 a.m.-6 p.m. and Friday 8:30 a.m.-4:30 p.m. On the Saturday before the fall/spring semester starts and the first Saturday of the semester the office is open 10 a.m.-2 p.m.

Contact the Financial Aid Office by phone (773) 442-5016, fax (773) 442-5040, or by email at
financial-aid@neiu.edu.

Scholarship Office location and office hours

Scholarship Office is located in Room D 200 (D Building, second level, above Enrollment Services).

Monday through Friday, 8:30 a.m.-4:30 p.m.

Contact the Scholarship office by phone (773) 442-4606 or email scholarships@neiu.edu

Student Employment Office Location and Office Hours

The Student Employment Office is located at Room D 012 (Lower Level, Building D).

Monday through Friday, 8:30 a.m.-4:30 p.m.

For Federal Work Study (on- or off-campus) or student aide positions, please call (773) 442-4696 or email
student-employment@neiu.edu.

mo
Maureen
Amos
Executive Director
Financial Aid
Expertise
Maureen Amos works toward an exception-free Financial Aid audits and program reviews by keeping abreast of and implementing all federal and state laws and regulations that pertain to the programs administered by the Financial Aid Office. She ensures that students are informed about their eligibility for financial aid by developing and directing a system for collecting and evaluating applications, and for the timely and effective awarding of all types of financial aid. She utilizes and maintains the current Financial Aid module in the College’s student information system. Ms. Amos ensures that the system is used effectively and that processes and product enhancements are developed which are technologically up-to-date and user/student friendly. She develops and directs financial aid strategies within the framework of federal and state regulations that are consistent with the enrollment management objectives of the College and by administering financial aid, scholarships and student employment programs that support student recruitment and retention
Education

Masters Degree, DePaul University School for New Learning
Bachelors Degree of Science, DePaul University College of Commerce

Background

Knowledge of federal, state, and institutional financial aid programs

Ability to deal effectively with a diverse student body

Ability to commit to a team-building approach

Experience with writing policies and procedures manual

Experience in training personnel on financial aid process

Ability to utilize Banner to create population selections, run reports, create processes

Ability to utilize Banner and other system tools to retrieve data for reports

Serving leadership roles for national, regional and state professional associations

Member, College Board Service Assembly

Serving with Internal Revenue Service Taxpayer Advocacy Panel

Volunteer with Women’s Sports Foundation and Girls in the Game

Adjunct Faculty, Triton Community College

United States
5500 North St. Louis Avenue
Chicago, IL 60625-4699
United States

Office Hours
The office is regularly open Monday and Friday: 8:30 a.m. - 4:30 p.m.; Tuesday, Wednesday, Thursday 8:30 a.m. - 6:00 p.m. We are also open the first two Saturdays of the Fall and Spring Semesters: 9:00 a.m. - 12:00 p.m.
Michelle
Michelle
Morrow
Director of Scholarships
Scholarships
Expertise
• Scholarship administration • Student retention and development • Assisting students to navigate the higher education process
Education

Doctor of Education Degree (Ed.D.) in Educational Leadership with a concentration in Higher Education (Argosy University, Chicago). Doctoral dissertation topic: How Does Campus Involvement Impact the Persistence of African American Students Attending Urban Postsecondary Institutions?

Master of Arts Degree in Inner City Studies Education (Northeastern Illinois University)

Bachelor of Arts Degree in English (University of Illinois at Chicago)

Associate of Arts Degree (South Suburban College)

Background

In addition to being the director of scholarships, prior professional experience in higher education includes working in various roles at both private and public institutions. Previous professional positions include:  interim director of adult and women student programs, registrar, assistant director of records and exams, academic advisor, and admissions officer. She has held leadership roles within professional and service organizations and is currently a member on the NEIU Alumni Advisory Board.

Additional Information

Publication(s)

Henley, B., Morrow, M., Magee, M. J. (2017). History and Foundation of the Field: The Life and Career of Melvin C. Terrell. In Jackson, J.F.L., Charleston, L., Cornelius, G. (Eds.), Advancing Equity and Diversity in Student Affairs:  A Festschrift in Honor of Melvin C. Terrell (pp.27-39). Charlotte, North Carolina: Information Age Publishing.

United States
5500 North St. Louis Avenue
Chicago, IL 60625-4699
United States

Office Hours
8:30 a.m. - 4:30 p.m., Monday-Friday
mj
Mildred
Jackson
Associate Director
Financial Aid
Expertise
Mildred Jackson oversees all administrative functions of the Financial Aid Office by supervising, providing ongoing professional development opportunities and evaluating all full-time and part-time employees. She monitors college work-study expenditures, students’ satisfactory academic progress, federal and state grant expenditures, etc. Ms. Jackson contributes to student satisfaction through delivery of quality customer service in all aspects of the administration of financial aid and student employment services. She manages and supervises all financial aid processes for awarding student loans, grants and scholarship packages. She also facilitates oversight of Minimum Standards of Academic Progress appeal review process.
Education

Masters Degree, Lincoln University
Bachelors Degree, University of Pittsburgh

Background

Federal, State and Institutional financial aid eligibility, regulations, policies and procedures

Need analysis, verification and packaging philosophies

Minimum Standards of Academic Progress

Default Aversion Strategies

Customer Relations and Interpersonal Communications

United States
5500 North St. Louis Avenue
Chicago, IL 60625-4699
United States

Office Hours
The office is regularly open Monday and Friday: 8:30 AM-4:30 PM; Tuesday, Wednesday, Thursday 8:30 AM-6:00 PM. We are also open the first two Saturdays of the Fall and Spring Semesters: 9:00AM-12:00PM
Thelma
Thelma
Blair
Office Support Specialist
Financial Aid

United States
5500 North St. Louis Avenue
Chicago, IL 60625-4699
United States

Office Hours
The office is regularly open Monday and Friday: 8:30 AM-4:30 PM; Tuesday, Wednesday, Thursday 8:30 AM-6:00 PM. We are also open the first two Saturdays of the Fall and Spring Semesters: 9:00AM-12:00PM
Raja
Rajakumari
Chinthala
Financial Aid Advisor Coordinator
Financial Aid
Expertise
Advise undergraduate and graduate students about grants, scholarships, loans and campus-based aid; knowledge of Veteran Educational Benefits
Education

B.A. in Education

Background

Financial Aid Experience

United States
5500 North St. Louis Avenue
Chicago, IL 60625-4699
United States

Office Hours
The office is regularly open Monday and Friday: 8:30 a.m.-4:30 p.m.; Tuesday, Wednesday, Thursday 8:30 a.m.-6 p.m. We are also open the first two Saturdays of the fall and spring semesters: 9 a.m.-noon.
ke
Karim
A.
Escobar-Franklin
Financial Aid Adviser Coordinator
Financial Aid
Education

Associate in Arts with Honors

 

Bachelor's of Social Work

 

Master's of Social Work

Anticipated graduation May 2018

 

Background

Member of the NASW and ASSW

3390 North Avondale Ave
Chicago, IL 60618
United States

Office Hours
Monday 1:30-9 p.m., Tuesday Off, Wednesday 1-9 p.m., Thursday 7:30 a.m.-3:30 p.m., Friday 10 a.m.-6 p.m., Saturday 8 a.m.-4 p.m.
maria
Maria
Lebron Figueroa
Employment Coordinator
Student Employment

United States
5500 North St. Louis Avenue
Chicago, IL 60625-4699
United States

Office Hours
8:30 a.m. - 4:30 p.m. Monday through Friday
Foggs
Lorene
D
Foggs
Financial Aid Advisor
Financial Aid
Expertise
Customer Service, Packaging of Federal and Private Aid, Verification. Technical Competencies Adobe: Acrobat, Dreamweaver, Flash, Illustrator, InDesign, Photoshop. Autodesk: Maya. Federal: Common Origination and Disbursement (COD), FAA Access to CPS Online, National Student Loan Database (NSLD) Google: Calendar, Docs, Drive, Forms, Sheets, Slides. Microsoft: Access, Excel, OneNote, Outlook, PowerPoint, Publisher, Word. Ellucian: Banner 8, Colleague
Education

MBA, Nonprofit Management

National-Louis University, 2019

 

B.A., Sociology (Honors)

Chicago State University, 2014

 

A.A.S., Graphic Art

Robert Morris College, 2009

Background

Lorene D Foggs began her experience in financial aid at Northwestern College and has been working at Northeastern Illinois University as the site Coordinator for the Jacob H. Carruthers Center for Inner City Studies since 2017.

Jacob H. Carruthers Center for Inner City Studies
700 E Oakwood Boulevard
Chicago, IL 60653
United States

Office Hours
Monday & Friday: 9 a.m.-5 p.m. Tuesday & Thursday: 8:30 a.m.-4:30 p.m. Wednesday: 10 a.m.-6 p.m.
hay
Haydee
Hernandez
Financial Aid Advisor
Financial Aid
Expertise
Helping families with professional preparation, support and navigation of the financial aid process. Trained in government and private resources for funding education.
Background

Customer Service Representative, Financial Literacy, Non-for-Profit, Alternative Schools Mentor & Registrar, Executive Secretary, Work Enforcement Act Caseworker, and Public Relations.

United States
5500 North St. Louis Avenue
Chicago, IL 60625-4699
United States

Office Hours
The office is regularly open Monday and Friday: 8:30 AM-4:30 PM; Tuesday, Wednesday, Thursday 8:30 AM-6:00 PM. We are also open the first two Saturdays of the Fall and Spring Semesters: 9:00 AM-12:00 PM
bao
Bao
Tang
Financial Aid Advisor
Financial Aid
Expertise
reviewing financial aid files and awarding Federal and State awards to eligible students
Education

Bachelor's degree in Accounting

Background

Income Tax

United States
5500 North St. Louis Avenue
Chicago, IL 60625-4699
United States

Office Hours
The office is regularly open Monday and Friday: 8:30 AM-4:30 PM; Tuesday, Wednesday, Thursday 8:30 AM-6:00 PM. We are also open the first two Saturdays of the Fall and Spring Semesters: 9:00AM-12:00PM
ollie
Ollie
Thomas
Financial Aid Advisor Manager
Financial Aid
Expertise
Student Loans and Title IV Funding
Education

M.A. Northeastern Illinois University

Background

Ollie Thomas has worked several years in the field of state and federal financial aid funding.

United States
5500 North St. Louis Avenue
Chicago, IL 60625-4699
United States

Office Hours
The office is regularly open Monday and Friday: 8:30 AM-4:30 PM; Tuesday, Wednesday, Thursday 8:30 AM-6:00 PM. We are also open the first two Saturdays of the Fall and Spring Semesters: 9:00AM-12:00PM
ft
Felix
Toledo
Customer Service Assistant
Financial Aid

5500 North St. Louis Avenue
Chicago, IL 60625
United States

Office Hours
The office is regularly open Monday and Friday: 8:30 AM-4:30 PM; Tuesday, Wednesday, Thursday 8:30 AM-6:00 PM.
libby
Libby
Van Opstal
Documents Coordinator
Financial Aid
Expertise
Program Advising Office Management Financial Aid Documents
Education

B.A., Sociology, 2002 

M.A., Theological Studies, 2005

Background

Libby is from Chicago, IL and has worked in both university and ministry settings.  For four and a half years she worked with the homeless where she encouraged and assisted many clients to pursue education.  In following years she worked in various roles at NEIU's College of Education and currently works  in the document area of NEIU's Financial Aid Office.

United States
5500 North St. Louis Avenue
Chicago, IL 60625-4699
United States

Office Hours
The office is regularly open Monday-Thursday:8:30 AM-7:00 PM & Friday:8:30 AM-4:30 PM We are also open the first two Saturdays of the Fall and Spring Semesters: 9:00AM-12:00PM
rz
Renee
Zygmunt
Financial Aid Call Center Representative
Financial Aid

5500 N St Louis Ave
Chicago, IL 60625
United States

Phone
Office Hours
The office is regularly open Monday and Friday: 8:30 AM-4:30 PM; Tuesday, Wednesday, Thursday 8:30 AM-6:00 PM.