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Knowledge of federal, state, and institutional financial aid programs

Ability to deal effectively with a diverse student body

Ability to commit to a team-building approach

Experience with writing policies and procedures manual

Experience in training personnel on financial aid process

Ability to utilize Banner to create population selections, run reports, create processes

Ability to utilize Banner and other system tools to retrieve data for reports

Serving leadership roles for national, regional and state professional associations

Member, College Board Service Assembly

Serving with Internal Revenue Service Taxpayer Advocacy Panel

Volunteer with Women’s Sports Foundation and Girls in the Game

Adjunct Faculty, Triton Community College

In addition to being the director of scholarships, prior professional experience in higher education includes working in various roles at both private and public institutions. Previous professional positions include:  interim director of adult and women student programs, registrar, assistant director of records and exams, academic advisor, and admissions officer. She has held leadership roles within professional and service organizations and is currently a member on the NEIU Alumni Advisory Board.

Federal, State and Institutional financial aid eligibility, regulations, policies and procedures

Need analysis, verification and packaging philosophies

Minimum Standards of Academic Progress

Default Aversion Strategies

Customer Relations and Interpersonal Communications

Financial aid experience

Ollie Thomas has worked several years in the field of state and federal financial aid funding.

Lorene D Foggs began her experience in financial aid at Northwestern College and has been working at Northeastern Illinois University as the site Coordinator for the Jacob H. Carruthers Center for Inner City Studies since 2017.

Customer Service Representative, Financial Literacy, Non-for-Profit, Alternative Schools Mentor & Registrar, Executive Secretary, Work Enforcement Act Caseworker, and Public Relations.

Income Tax

Libby is from Chicago, IL and has worked in both university and ministry settings.  For four and a half years she worked with the homeless where she encouraged and assisted many clients to pursue education.  In following years she worked in various roles at NEIU's College of Education and currently works  in the document area of NEIU's Financial Aid Office.