
Indiana University – Ph.D.
University of Kansas – M.B.A., B.S.
CBM 184
Northeastern Illinois University
5500 North St. Louis Avenue
Chicago, IL 60625
United States

Bachelor of Arts, Interdisciplinary Studies, 2008 Northeastern Illinois University
Pursuing Bachelor of Music, Vocal Performance, Northeastern Illinois University
Dwan (Dee) joined the College of Business and Management in July, 2017 as an Office Administrator. Dee has been with NEIU for 11 years having served in the President’s Office, Angelina Pedroso Center for Diversity and Intercultural Affairs, the Physics department and Office of Institutional Research and Assessment. Prior to joining NEIU, Dee spent 28 years in banking as a Corporate Trainer, Customer Service Administrator, Branch Manager and Assistant Vice President with various institutions.
Northeastern Illinois University alumna, Interdisciplinary Studies, December 2008
Current Northeastern Illinois University student, pursuing Bachelor of Music, Vocal Performance
Dee believes in giving back to the community, not limited to and including fundraisers for: Susan G. Komen Breast Cancer Association, American Heart Association, American Red Cross, Suicide Prevention of America, The Chicago Coalition for the Homeless and The Alzheimers Association of America.
'I'm a student of art, which imitates life and therefore I commit my desires and studies to classical and musical genres, as well as dancing and sports'.
Northeastern Illinois University
5500 North St. Louis Avenue
Chicago, IL 60625
United States


• Ph.D. University of Pittsburgh, Pittsburgh, PA, Finance, 2004
• M.S. Boston College, Carroll Graduate School of Management, Chestnut Hill, MA, Finance, 1996
• M.Mgt American Graduate School of International Management, Glendale, AZ, International Management, 1991
• B.S. Chulalongkorn University, Bangkok, Thailand, Business Administration, 1989
CBM 187
5500 North St. Louis Avenue
Chicago, IL 60625
United States

CBM 173
5500 North St. Louis Avenue
Chicago, IL 60625
United States

CBM 159
Northeastern Illinois University
5500 North St. Louis Avenue
Chicago, IL 60625
United States

• Ph.D. University of North Texas, Denton, TX, Business Computer Information Systems, 2000
• M.B.A. University of North Texas, Denton, TX, Marketing, 1992
• B.B.A. University of North Texas, Denton, TX, General Business/Entrepreneurship, 1989
Loucopoulos, Constantine and Charletta F. Gutierrez (2014). “Three-group classification with unequal misclassification costs using goal programming,” Academy of Information and Management Sciences Journal, Vol. 17. No. 1, 25-31.
Gutierrez, Charletta F. (2013). “Cloud computing: An Introduction for the Layperson,” International Journal of Scientific Knowledge (Computing and Information Technology). Vol. 2, No. 1, February, 2013, Vol. 2, No. 1, 35-41.
Gutierrez, Charletta F. (2010). “Quality, Accessibility and Destination Marketing: The case of U.S. States ’Tourism Web Sites,” International Journal of Intercultural Information Management, Vol. 2, No. 1, 1-15.
Loucopoulos, Constantine, Charletta F. Gutierrez and Durward Hofler (2007). “Reassessment of the relative weights of GPA and GMAT in the MBA admission decision process,” Academy of Information and Management Sciences Journal, Vol. 10, No.2, 91-97.
Mackie, Brian and Charletta F. Gutierrez (2006). “Personalizing the collaborative learning environment with pictures,” Journal of Systemics, Cybernetics and Informatics, Vol. 3, No. 5.
Gutierrez, Charletta F., Constantine Loucopoulos and Roger W. Reinsch (2005), “Disability-accessibility of airlines’ Web sites for US reservations online,” Journal of Air Transport Management, Vol. 11, 239-247.
Gutierrez, Charletta F. and John Windsor (2005). “Web site accessibility: Evaluation of Fortune 500 company home pages,” International Journal of Electronic Business, Vol. 3, No. 2, 137-153.
Mackie, Brian and Charletta F. Gutierrez (2004-2005). “Using pictures as a vehicle to personalize the collaborative learning environment,” Journal of Educational Technology Systems, Vol. 33, No 3, 189-204.
Gutierrez, Charletta F. (2004). “Ethics in Information Systems: Student performance in evaluating ethical dilemmas,” Communications of the International Information Management Association, Vol. 4, No. 1, 81-98.
Gutierrez, Charletta F. and Nancy Long. (2002). “Web site accessibility of AACSB-accredited universities: meeting the requirements of the law(s),” Journal of Educational Technology Systems, Vol. 30, No. 1, 69-84.
Loucopoulos, Constantine, Robert Pavur and Charletta F. Gutierrez. (2002). “Insights into gender discrimination in employment compensation through the use of classification models,” Journal of Managerial Issues, Vol. 14, No. 3, 375-387.
Gutierrez, Charletta F. and Donna Holt. (1998). “Asynchronous Transfer Mode: An engineering management perspective,” Engineering Management Journal, Vol. 8, No. 4, 177-185.
Tabor, Sharon, Alan Pryor and Charletta F. Gutierrez. (1997). “Intranets -- A new communication medium,” Information Strategy: The Executives’ Journal, Vol. 14, No. 1, 7-12.
CBM 180
5500 N. St. Louis Ave.
Chicago, IL 60625
United States

Northeastern Illinois University
5500 North St. Louis Avenue
Chicago, IL 60625
United States

CBM 178
Northeastern Illinois University
5500 North St. Louis Avenue
Chicago, IL 60625
United States

Ph.D., Operations Management, Purdue University, USA
Graduate Certificate, Applied Statistics, Purdue University, USA
M.S., Operations Research and Control Theories, Tsinghua University, P.R. China
B.S., Applied Mathematics, Tsinghua University, P.R. China
• A Periodic Review Inventory Model with Two Delivery Modes, Fractional Lead-Times, and Age-and-Period-Dependent Backlogging Costs (2016, with S. Chand and Y. Xu). International Journal of Production Economics. 173, 199-206.
• Optimality of (s, S)-policies in a dynamic pricing model with replenishment opportunities: a sample path approach (2013, with X. Xu). Operations Research Letters. 41(6), 719-725.
• Day-Definite Full Container Load Service for Time-Sensitive Shippers: On the Perspective of Total Distribution Cost (2013, with P. Kouvelis). Int. J. of Information Systems and Supply Chain Management. 6(3), 1-39.
• Outsourcing, Yield Uncertainty and Contingency Responses (2013, with P. Kouvelis). Production and Operations Management. 22(1), 164-177.
• Contingency Strategies in Managing Supply Systems with Uncertain Lead Times (2012, with P. Kouvelis). Production and Operations Management. 21(1), 161-176.
• Managing the New Uncertainty: Can a new, day-definite ocean transport product deliver benefits for shippers in a changing and challenging market (2009, with P. Kouvelis)? Research Report/Whitepaper, Washington University in St. Louis.
• Managing Inventory over a Short Season: Models with Two Procurement Opportunities (2009, with S. Chand, M. Dada and S. Mehta). Manufacturing & Service Operations Management. 11(1), 174-184.
• Flexible Backup Supply and the Management of Lead-Time Uncertainty (2008, with P. Kouvelis). Production and Operations Management, 18(2), 184-199.
CBM 179
Northeastern Illinois University
5500 North St. Louis Avenue
Chicago, IL 60625
United States
1:30-2:30 p.m. on Tuesday and Thursday; or by appointment

• New York University School of Law, LL.M.
• Thurgood Marshall School of Law, J.D. (Magna Cum Laude)
Stijepko Tokic, The Interplay Between User Innovation, Patent System and Product Liability Laws: Policy Implications, 99 J. PAT. & TRADEMARK OFF. SOC'Y 20 (2017).
Stijepko Tokic, "The Role of Defining the Relevant Product Market in the Post-Actavis Era," 27 INTELLECTUAL PROPERTY JOURNAL 265 (2015).
Stijepko Tokic, Impact of Legal (Un)certainty on Patent Valuation: What Investors Should Know Before Investing in Patents, 22 FED. CIR. B.J. 363 (2013). Official journal of the Federal Circuit Bar.
Stijepko Tokic, Rethinking Educational Malpractice: Are Educators Rock Stars? 2014(1) BYU EDUC. & L.J. 105 (2014).
Stijepko Tokic, Enforcing the Duty of Disclosure after Therasense: Antitrust Implications, 40 AIPLA Q.J. 221 (2012). Published by the American Intellectual Property Law Association.
Stijepko Tokic, The Role of Consumers in Deterring Patent Settlements Based on Invalid Patents: The Case of Non-Practicing Entities, 2012 STAN. TECH. L. REV. 2 (2012).
Stijepko Tokic, In Re "DDAVP" Direct Purchaser Antitrust Litigation: Is the Second Circuit's Massage the Way to Relieve the Key Pressure Points Between the Patent System and Antitrust Laws? 92 J. PAT. & TRADEMARK OFF. SOC'Y 536 (2010).
Stijepko Tokic joined the Northeastern Illinois University (NEIU) in Fall 2008. He currently teaches Legal Environment of Business, International Business Law, Business Law I and II, and a First Year Experience course entitled Professionalism, Ethics, Law and Chicago Scandals. Professor Tokic focuses much of his research on the intersection between patent and antitrust laws, and he has published articles in, among others, the American Intellectual Property Law Association Quarterly Journal, the Federal Circuit Bar Journal, the Stanford Technology Law Review, and the Journal of the Patent and Trademark Office Society. Professor Tokic has presented his research at many domestic and international conferences, including the largest patent conference in the world, known as “PatCon,” and his research has been included in multiple amicus briefs that were submitted to the Supreme Court of the United States. Prior to joining NEIU, Professor Tokic worked as a Teaching Assistant for Contracts and Property Law, a law clerk, a consultant, and a researcher. In his spare time, Professor Tokic enjoys playing tennis, writing music, and fishing in his hometown of Dubrovnik, Croatia.
CBM 174
5500 North St. Louis Avenue
Chicago, IL 60625
United States

• M.B.A. Candidate, UIC Liautaud Graduate School of Business
• B.A. Spanish, Northeastern Illinois University
CBM 186
Northeastern Illinois University
5500 North St. Louis Avenue
Chicago, IL 60625
United States
CBM 159
Northeastern Illinois University
5500 North St. Louis Avenue
Chicago, IL 60625
United States