NEIU beehive on a beautiful fall day

The Behavioral Concerns Team (BCT) at NEIU is an interdisciplinary team developed to respond to concerns about disturbing or distressing behavior on campus. The overall goal of the BCT is to enhance campus safety and promote student success by providing a centralized listening and response function regarding problematic behavior. We encourage all members of the University community to respond to concerns as they emerge, using a proactive and prevention-minded approach to keep situations from escalating.

You can use this website to:

  • Learn more about the Behavioral Concerns Team and its membership
  • Learn more about how the BCT works
  • Respond to students in distress
  • Respond when the concern involves an employee or other individual
  • Report troubling behavior to the BCT

If this is an emergency, contact University Police at (773) 442-5511. Otherwise, you may submit a concern by completing the Behavioral Concerns Report Form. If you have any questions, please send an email to or call a Behavioral Concerns Team member at their phone number listed below. When emailing, please use the subject line “Behavioral Concern Question.” 

Behavioral Concerns Team members

  • Terry C. Mena, Vice President/Dean of Students, Student Affairs: (773) 442-4851
  • Paola Vargas, Assistant to the VP/Dean of Students, Student Affairs: (773) 442-4609
  • Nancy Easton, Director, Student Counseling Services: (773) 442-4659
  • Sharon Heimbaugh, Director, Student Health Services: (773) 442-5805
  • Shayne Cofer, Associate Provost, Academic Affairs: (773) 442-5919
  • John Escalante, Director/Chief, University Police: (773) 442-4100
  • Doug Lawson, Director, Student Disability Services: (773) 279-5003
  • Christopher Maxwell, Assistant Dean of Students, Student Affairs: (773) 442-4528
  • Veronica Rodriguez, Director, Student Leadership Development: (773) 442-4667