Microcomputer Support Specialist I
University Technology Services- User Services
In this role you will:
Under the direction of the IT Associate Director for User Services and the IT Associate Director for Media Services, this position is a technical specialist responsible for installation, maintenance, and operational support of Microcomputers, Audio/Video Hybrid communication equipment and their applications supporting all technology related functions in the day-to-day operation of the University’s Remote Instruction, Tele-Commuting, and Video-Conferencing services between the operational hours of 2:00 p.m. and 10:00 p.m. In addition, they are involved with the research, evaluation, and selection of Microcomputer and Audio/Video hardware, software, network and related accessories. Emphasis of the positions is the support of Microcomputer client software (i.e., Zoom, Google Meet, WebEx, Skype) and/or network-independent software (i.e., Air Media, Crestron, Extron) on end user systems which may or may not be on a networked system, as opposed to networking or client server activities. This position fulfills all assigned tier/level 1 technology service requests made by University Administrators, Faculty, Staff and Students.
To be successful in this role, qualified applicants will have:
MINIMUM QUALIFICATIONS AS OUTLINED IN THE CLASSIFICATION SPECIFICATION
high school graduation or equivalent
A. 60 semester hours of university/college course work with a minimum of 12 semester hours of credit directly related to microcomputer programming, analysis, and design
B. 18 months of experience in microcomputer applications programming
C. any proportional combination of above course work and experience that totals 18 months
(This position requires a background check.)
Monday - Friday, 2 p.m. – 10 p.m. (Hours may vary depending on departmental needs)
In order to be considered for employment by Northeastern Illinois University (NEIU), you must submit the following:
Employment Application (Original initials and signatures are required for each position applied. Electronic initials and signatures are not acceptable.)
Affirmative Action Form
If you have any questions, please email us at CS-Employment@neiu.edu
Please visit the State of Illinois University Civil Service website at http://www.sucss.illinois.gov/updates.aspx for general information. NEIU Employment Services reserves the right not to consider any application on the basis of incomplete information/documents, delay in submission, and disqualifications under the rules of State Universities Civil Service System. Employment Services, however, assures that your application will be duly reviewed on the basis of the classification(s) in which you qualify and, accordingly, will inform you of their decision.
A current application, affirmative action form, statement of annuitant status form, official transcript(s), resume and cover letter must be submitted by the close of business 4/30/2022.
Northeastern Illinois University is an Equal Opportunity/Affirmative Action Employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as Other Qualified Individuals. Northeastern Illinois University positions are contingent upon the University's receipt of its State of Illinois appropriation.