Civil Service Position Title: Program Coordinator

Working Title: Coordinator of Communications for Academic Affairs


  • Bachelor's degree (120 semester hours) in journalism, communications, public relations, college student personnel or other related field required.
  • A record of professional journalism or communications experience (preferably in an institute of higher learning).

The position requires a background check.


This position reports to the Provost and Vice President for Academic Affairs. The Coordinator of Communication for Academic Affairs coordinates all communications in the division and serves as a liaison with other University communications professionals. The Coordinator is responsible for using a variety of media in the development and management of an integrated communication and marketing campaign for the Division of Academic Affairs. The Coordinator develops and executes an Academic Affairs strategic communications plan for both internal and external audiences-with emphasis on current NEIU faculty and students. The Coordinator develops internal and external communications from the Provost and the Vice President for Academic Affairs. The Coordinator serves as an external community relations representative for the Division of Academic Affairs.

This position requires attention to detail, excellent oral and written communication skills, demonstrated effective evidence of sound judgment and ability to resolve problems fairly and diplomatically.

Create, implement and assess a cohesive and innovative division-wide communications plan aligned with the divisional Strategic and Academic Plans and divisional priorities. Lead the division in creating publications, reports and communiques to external and internal audiences. Produce and design quarterly newsletters for Academic Affairs to be distributed at the University and other media venues.  Develop and coordinate the Academic Affairs website, and maintain the division’s electronic and social media presence.               

Develop and execute a student and faculty communications plan, based on best practices that will enhance engagement and success. Gather information on effective ways of communicating with faculty and students, and develop methods to build communication lines between Academic Affairs units, the NEIU student population and external audiences. Provide leadership for the development of Academic Affairs communications for specific student populations (For example, African American students, Hispanic/Latino students, first-year students, student leaders and students attending satellite campus such as El Centro, CCICS, etc.).

Provide leadership for Academic Affairs brand management.  Ensure Academic Affairs and its departments are in compliance with University Marketing brand Identity guidelines. Work closely with University units including Public Relations and Marketing to ensure strategic alignment of goals and messaging. Analyze University and divisional communication issues, policies and practices that may impede success and provide recommendations for action.

Maintain and build relationships with professional higher education organizations, other university/college and Student Affairs representatives, community organizations, parents and families, alumni, and other constituents. Represent the Division of Academic Affairs at key internal and external events and programs.

Performs related duties as assigned.


$60,000-$65,000 per year


Monday through Friday, 8:30 a.m. – 4:30 p.m. (Hours may vary depending on departmental needs)



To apply:

In order to be considered for employment by Northeastern Illinois University (NEIU), you must submit the following:

  • Employment Application (Original initials and signature are required for each position applied. Electronic initials and signatures are not acceptable.) In addition, provide a sample of personally authored or created communications.
  • Statement of Annuitant Status Form (Original signature required for each position applied. Electronic signatures are not acceptable.)
  • Affirmative Action Form
  • Cover Letter
  • Resume
  • Official transcript(s)

Above you can download and print a copy of the Employment Application and Statement of Annuitant Form. You must complete, sign, and date the application and annuitant form and submit them along with official transcripts, resume, and cover letter to cs-employment@neiu.edu by the application deadline. A new application and annuitant form are required for each position applied.

If you have any questions, please call the Office of Human Resources at (773) 442-5200, or email us at CS-Employment@neiu.edu. Please visit the State Universities Civil Service System website for general information. NEIU Employment Services reserves the right not to consider any application on the basis of incomplete information/documents, delay in submission, and disqualifications under the rules of State Universities Civil Service System. Employment Services, however, assures that your application will be duly reviewed on the basis of the classification(s) in which you qualify and, accordingly, will inform you of their decision.               

Application Deadline: A current application, affirmative action form, statement of annuitant status form, official transcript(s), resume and cover letter must be submitted by the close of business 7/30/21.

Northeastern Illinois University is an Equal Opportunity/Affirmative Action Employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as Other Qualified Individuals. Northeastern Illinois University positions are contingent upon the University's receipt of its State of Illinois appropriation.