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Borrow, Request, & Renew

Questions: Contact Circulation/Interlibrary Loan (circill@neiu.edu) at (773) 442-4401.

Get Started

Log into Your Library Account to view due dates and request renewals from NEIU & I-Share libraries. First-time users must register.

Log into ILLiad Interlibrary Loan to request and view articles, view due dates, and request renewals from non-I-Share libraries.

Borrowing

Eligibility

All currently enrolled NEIU students, faculty, staff, alumni card holders, or individuals from other I-Share members' institutions may borrow Library materials by presenting a valid university ID.

Loan Periods & Limits

There is no limit to the number of items you may check out from NEIU's general collection or the new book area. Other items may have special limits or may only be used in the library (such as reference books, tests, and reserve items).

Item Student Graduate & Honors Program Faculty & Staff Alumni/Guest Card
General Collection Item 28 days, 4 renewals 56 days, 1 renewal 112 days, 4 renewals 28 days, 4 renewals
New Item 14 days, 1 renewal 14 days, 1 renewal 14 days, 1 renewal 14 days, 1 renewal
Multimedia Item 7 days, 1 renewal 7 days, 1 renewal 14 days, 2 renewals 7 days, 1 renewal
I-Share Item *28 days, 3 renewals *28 days, 3 renewals *28 days, 3 renewals N/A

*I-Share loan periods and renewals are subject to the policies of the lending institution.

Non-I-Share lending library policies vary. The due dates are enclosed in the book and listed in your ILLiad Interlibrary Loan account.

Fines & Fees

Go to Your Library Account to view any existing overdue fines or visit the Circulation Desk on the 1st floor of the Ronald Williams Library to pay overdue fines and lost item fees.

Item 2 days overdue 27+ days overdue Lost Items
Most Books $0 You must return the item or it will be presumed LOST $2 fee + $50 replacement fee
New Item You must return the item or it will be presumed LOST   $2 fee + $50 replacement fee
Multimedia Item You must return the item or it will be presumed LOST   $2 fee + $150 replacement fee

If you do not return Library items on time, there will be a hold placed on your library account, your ILLiad account, and your NEIU account.

Library blocks that are due to items owned by NEIU may be cleared up at the Circulation Desk of the Main Library or CCICS. Library blocks placed by other I-Share libraries that are the result of overdue items or fines and fees must be cleared by contacting the lending library.

Damaged NEIU items returned to the Library are consdiered Lost, and must be paid for or replaced in accordance with the approriate Lost item category. Damaged I-Share and ILLiad items returned to the Library must be settled with the original lending library in accordance with their damaged item policy.

Requesting

Questions: Contact Circulation/Interlibrary Loan (circill@neiu.edu) at (773) 442-4509.

Requests for NEIU Library Items

Current NEIU students, faculty, and staff can request NEIU Library items be held. Hold requests need to be made in the NEIU Library Catalog by the person making the request and cannot be made by phone. This service includes delivery among the Main Library, the CCICS Library, and the Library Resource Center at El Centro. Items will be held for pickup for 14 days.

Missing Items

If an item you need is missing from the shelf, please place a request. Once the item is requested, Library staff will attempt to find the book; if it is not found, the request will be forwarded to another I-Share institution if available.

Requests from Other Libraries

Current NEIU students, faculty, and staff can request items from other libraries. Requests need to be made online in the I-Share Catalog by the person making the request and cannot be made by phone. Items will arrive within 5 business days, will be held for pickup for 14 days, and can be picked up at any I-Share library. If the book is not available at an I-Share library, log into ILLiad Interlibrary Loan and to make a request. When the item arrives, the Library will notify you through email. ILLiad requests for books may be picked up at the Main Library, the Library Resource Center at El Centro, and the CCICS Library only.

Article Requests from Other Libraries

Log into ILLiad Interlibrary Loan and make a request or request articles through a Library database. Articles will be delivered as PDF files. The Library will email your NEIU account with full instructions when your article is available.

Request Limits

You may submit as many ILLiad requests as you need. However, ILL staff may not be able to process more than 5 of your requests per day.

Ronald Williams Library has a large selection of print journal articles on the second floor of the library. NEIU students, faculty, and staff may request PDF copies of the articles that we own in print through ILLiad. Articles will be delivered in the patron’s ILLiad account within three business days.

Adhering to section 108 of the Copyright Law (Title 17, US Code) and the Interlibrary Loan Code of Conduct, patrons may request up to five articles from the same print journal title per calendar year. Any additional articles needed during the current calendar year from the same journal should be retrieved by the patron at the library. Requests beyond the five allowed articles will be canceled.

Renewing

Questions: Contact Circulation/Interlibrary Loan (circill@neiu.edu) at (773) 442-4401.

Online Renewals

You may renew materials through Your Library Account. First-time users will need to register using their 14 digit Borrower ID, located on your NEIU ID card.

Phone Renewals

To renew NEIU items by phone, call the Circulation Desk at (773) 442-4401 when the Library is open. Have your NEIU ID, which has your 14-digit Library Borrower ID printed on it. I-Share and ILLiad books must be renewed online.

In-Person Renewals

Visit the Circulation Desk on the 1st floor of the Ronald Williams Library to renew materials. You will need your NEIU ID, but you're not required to bring in the books for renewal. I-Share and ILLiad books must be renewed online.

Renewal Limits

Most NEIU materials can be renewed 4 times.

The following items may be renewed just once:

  • teachers' resources
  • audiovisual materials (DVDs, CDs, etc.)
  • new books

Many books on loan from other libraries may be renewed as well. Check the information attached to the book or in your account. You can also check Your Library Account (for NEIU or I-Share materials) or your ILLiad Interlibrary Loan account.

Ronald Williams Library

Library Faculty

Library Faculty

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