Northeastern Illinois University, located in Chicago, Illinois, invites applications for the position of Interim Transfer Admission Counselor, in the Enrollment Services Department
In this role you will
Reports directly to the Associate Director of Transfer Admissions, with a dotted-line to the Executive Director of Undergraduate Admissions. The Interim Transfer Enrollment Counselor performs strategic functions, develops and implements transfer recruitment programming and provides pre-enrollment advising services to support transfer enrollment goals at Northeastern Illinois University (NEIU).
- Bachelor’s degree
- 2+ years of higher education experience, assisting college-aged students
- Knowledgeable about students’ transfer options and the transfer process
- Experience working with students in both one-on-one and groups
- Experience working with a Customer Relationship Management (CRM) system
- Skilled in all Microsoft products
- Persuasive communication skills
- Excellent customer service skills. Able to solve problems. Able to deescalate frustration. Willing to go out of the way to help someone. Able to leave a very positive impression
- Proficient in student information systems
- Spending time off campus on community college campuses, interacting with students and transfer advisors in the assigned territory.
- Initiating phone calls, emails, and text messages to prospective transfer students within the assigned territory, with a goal of assisting good-fit students to enroll at NEIU.
- Responding to incoming calls, emails, text messages.
- Having contact with feeder community colleges to help students transfer.
- Meeting in the office with students who visit NEIU.
- Planning and executing communication plans with the Associate Director.
- Hosting events for transfer students on campus.
- Contributing to the admissions/marketing partnership to update printed and web collateral.
- Other office responsibilities as needed (answering phones, assisting with mail campaigns, contributing to team meetings and projects.)
- Perform other related duties as assigned.
(Position requires a background check)
About Northeastern Illinois University
Northeastern Illinois University’s Main Campus is located on 67 acres in an attractive residential area on the Northwest Side of Chicago. The University offers more than 40 undergraduate degree and certificate programs and more than 50 graduate degree, certificate, licensure and endorsement programs. The University is a federally designated Hispanic-Serving Institution. It has additional locations in the metropolitan area, including the Jacob H. Carruthers Center for Inner City Studies, El Centro, Center for College Access and Success, and the University Center of Lake County.
Salary & Benefits
Salary is commensurate with qualifications and experience. Comprehensive benefits package including health, dental, and vision benefits, sick and vacation days, and participation in the State Universities Retirement System. This is a full-time, continuing position.
Monday – Friday, 8:30 a.m. - 4:30 p.m. (able to work on occasional evenings or weekends as needed.)
Review of applications begins immediately and continues until the position is filled.
Applicants are expected to respond based upon the entire job description.
You must submit the following online forms (see links below) and send the remaining documents to R-Trout@neiu.edu with the job title in the subject line:
- A letter of interest addressing your qualifications for this position;
- Current Curriculum Vitae;
- Three (3) professional references;
- Employment Application;
- Statement of Annuitant Status; and
- Affirmative Action Form.
Copies of unofficial transcripts are accepted; however, official transcripts for all earned degrees will be required of candidates selected for final interviews.
Northeastern Illinois University is an Equal Opportunity/Affirmative Action Employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as Other Qualified Individuals. Northeastern Illinois University's positions are contingent upon the University's receipt of its State of Illinois appropriation.