Northeastern Illinois University, located in Chicago, Illinois, invites applications for the position of Academic Advisor/Program Specialist in the TRIO Student Support Services department

In this role you will

NEIU'S TRIO Student Support Services (SSS) Teacher Preparation grant is seeking one qualified individual for the academic advisor role in supporting services for students who are first generation, students who are income eligible, and students with disabilities. This grant serves 140 students who are interested in becoming teachers. 

Minimum Qualifications

  • Preferred master's degree in education, counseling, counselor education, psychology, special education, student personnel, or a related field (bachelor's degree required).  
  • Extensive knowledge of advising principles, practices and procedures. 
  • Minimum three years of experience as an academic advisor in four-year college or university. 
  • Strong verbal and written communication. 
  • Experience in confidence-building activities, fostering leadership, developing study skills.
  • Some knowledge of Illinois state education licensure requirements. 
  • Ability to teach techniques of individual and small group instruction. 
  • Strong verbal and written communication.
  • Experience in developing student programming that fosters confidence-building, leadership, and academic skills.
  • Excellent organizational, interpersonal, customer service, communication and time management skills with ability to pay attention to details and follow-through.
  • Demonstrated initiative and experience working with students, faculty, and staff of diverse backgrounds.
  • Working software knowledge, including Word, Excel, Access, student databases.
  • Previous experience working on a federally funded program preferred.
  • Successful experience working with college students from diverse backgrounds, including educational, socioeconomic, culturally ethnic, and physical and/or learning disabilities. 


  • Reports to the SSS Assistant Director - Teacher Preparation.
  • Serve as academic advisor for SSS participants.
  • Provide progressive, one-on-one academic advising, career. financial literacy, and scholarship activities for SSS participants. 
  • Collect information/documents and maintain participant records.
  • Coordinate the Tutor Mentor and supplemental instruction components.
  • Meet with SSS participants regularly to monitor progress and complete a Student Success Plan for each participant. 
  • Develop and deliver SSS workshops.
  • Hire, supervise, train and evaluate SSS Peer Coach.
  • Provide support in the coordination process of recruiting and selecting SSS participants.
  • Provide support to program participants regarding graduate school admissions, and financial aid.
  • Provide support in the implementation of project programming, budget management, recruitment initiatives and social media presence for SSS.
  • Responsible for academic monitoring and follow-up tracking.
  • Collect and organize data necessary for program effectiveness.
  • Provide support in implementing and evaluating tracking system for enrollment/academic progress.
  • Assist with the coordination of developmental education (Math, English or Reading) for program participants.
  • Support SSS Assistant Director in the writing of reports, evaluations, and budgets.
  • Assist in implementing new participant orientations for SSS.
  • Support the maintenance of collaborative efforts both on and off campus to identify scholarship/job shadowing/internship opportunities for SSS participants.
  • Provide support for the completion and submission of Annual Performance Reports for the SSS Program.
  • Assist in implementing activities and services designed to increase retention and graduation rates of SSS program participants.
  • Assist in coordinating collaborative student-driven activities between TRIO Programs including conferences and graduate school visits.
  • Serve on committees as assigned or supported by the SSS Assistant Director.
  • Participate in related professional organizations related to TRIO programs.
  • Participate in state, regional and national TRIO conferences.
  • Perform other duties as assigned by the SSS Assistant Director. 

(This position requires a background check.)

About Northeastern Illinois University

Northeaster’s Main Campus is located on 67 acres in a residential area on the Northwest Side of Chicago with additional locations in the metropolitan area: The Jacob H. Carruthers Center for Inner City Studies and El Centro. Northeastern also is a founding member of the University Center of Lake County consortium campus in suburban Lake County, north of Chicago.

Salary & Benefits

Salary is commensurate with qualifications and experience. Comprehensive benefits package including health, dental, and vision benefits, sick and vacation days, and participation in the State Universities Retirement System.


Review of applications begins immediately and continues until position is filled.  

To Apply

Applicants are expected to respond based upon the entire job description. You must submit the following online forms (see links below) and send the remaining documents to ELong4@neiu.edu with the job title in the subject line

Copies of unofficial transcripts are accepted; however, official transcripts for all earned degrees will be required of candidates selected for final interviews.

Northeastern Illinois University is an Equal Opportunity/Affirmative Action Employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as Other Qualified Individuals. Northeastern Illinois University positions are contingent upon the University's receipt of its State of Illinois appropriation.