Doctor of Philosophy, Research and Methodology, Loyola University, 2014
Master of Science in Computer Science, Northeastern Illinois University, 2004
Master of Business Administration, University of Wisconsin-Madison, 1999
Bachelor of Arts in Russian, Hanoi Foreign Languages Teachers’ College, 1991
Dr. Khuong brings to the field of institutional research a keen interest in institutional process improvement and a focus on delivering effective solutions for decision-making needs. Her work experience includes banking, finance, business consulting, web development, healthcare technology research, and institutional research. Prior to joining NEIU, she worked at City Colleges of Chicago as Senior Research Associate in the Office of Research and Evaluation. Hoa earned her Ph.D. in Research Methodology at Loyola University Chicago's School of Education.