Position: Director of Transportation Services

Department: Parking

Northeastern Illinois University invites applications for the position of Director of Transportation Services.

Full Time, Continuing Position

Under the direction of the Assistant Vice President for Procurement and Support Services, the Director of Transportation Services directs and manages all operations of the Parking and Vehicle Services Departments, including management of parking fees and permits, parking facilities and lots, vehicle rentals and services, parking policy enforcement, financial reporting and campus communication and outreach.

About Northeastern Illinois University

Founded in 1867, NEIU has a rich tradition of educational innovation and prides itself on preparing teachers and administrators who make a difference in Chicago. That tradition continues to this day and has expanded to include an array of academic disciplines, allowing the University to embrace fully the community in which it resides. NEIU is regarded as the most diverse public comprehensive university in the Midwest and is designated by the United States Department of Education as a Hispanic Serving Institution. Diversity is an important factor in the character of this urban institution and in the social fabric of the student body. NEIU has an enrollment of 10,000 students, and ALANA students represent nearly 60% of the student body. Located on 67 acres in an attractive residential area on the northwest side of Chicago, the University offers more than 80 undergraduate and graduate programs in the arts, sciences, education, and business. The University has additional campuses in the metropolitan area: The Carruthers Center for Inner City Studies, El Centro, and the Center for College Access and Success (formerly the Chicago Teachers' Center). The University is also a founding member of the University Center of Lake County consortium campus in suburban Lake County, north of Chicago. Newsweek magazine named Northeastern Illinois University the sixth "Best Investment" in the United States and number one in Illinois. Northeastern shares the top-ten spot with Harvard, Stanford, Princeton and MIT.

Duties and Responsibilities

The Director of Transportation Services reports to the Assistant Vice President for Procurement and Support Services, who in turn reports to the Vice President for Finance and Administration. The Director of Transportation Services develops an effective parking and transportation management system that ensures quality customer service to the University’s students, faculty, staff, and guests; plans, manages, oversees, and develops policies for parking services, parking facilities, transportation services, fiscal management of departmental budget, and applicable parking computer technology systems; maintains efficient and effective operations in administration of parking permits to faculty, staff, and students; directs enforcement of parking rules and policies; petitions and appeals of parking violations; supervises the parking and office staff; and oversees and manages parking facilities. The Director of Transportation Services also interacts with faculty, staff, students, parents and others as appropriate in a diverse and multicultural environment; effects change and demonstrates flexibility and positive leadership; develops and supports a responsive service delivery model for operational areas that anticipates and addresses the needs of the campus; and provides leadership in the management of assigned personnel, development of creative ideas, continuous process improvement, and application of new technology through the use of continuous process improvement and the creative pursuit of new ideas.

The Director of Transportation Services carries out supervisory responsibilities in accordance with the organization's objectives, policies and applicable laws; provides knowledge and experience of parking system and vehicle service management, including strategic and long term planning of parking and vehicle service operations; is responsible for the design, execution, and effectiveness of a system of internal controls, which provides reasonable assurance that department operations are effective and efficient, department assets are safeguarded, department financial information is reliable, and the department complies with applicable laws, regulations, policies, and procedures; and complies with all State laws and regulations, and University policies.

Minimum Qualifications

Bachelor's Degree in business, public administration or a discipline related to the job responsibilities required, with MBA or MPA preferred. Five years of experience related to the essential duties and responsibilities, preferably in an urban university environment. Certified Administrator of Public Parking (CAPP) designation desirable. Demonstrate a creative, customer oriented model of collaboration with students, faculty, staff and external parties. Excellent leadership, supervisory and communication skills, along with a demonstrated ability to organize and direct major work activities and administrative operations. Direct experience with parking enforcement technology and intermediate level computer skills (Word, Excel, Email) required.

Salary and Benefits

Salary is commensurate with qualifications and experience. Comprehensive benefits package including health, dental and vision benefits, sick and vacation days, and participation in the State Universities Retirement System. Applicants are expected to respond based on the entire job description.

(This position requires a background check.)

To Apply:

In order to be considered for employment by Northeastern Illinois University (NEIU) you must submit the following and send all documents within one PDF/Word document to finadmin@neiu.edu.

In addition to the links provided above for the Employment Application (fillable), Affirmative Action Form and Statement of Annuitant Status, you can also obtain these forms at the NEIU Office of Human Resources, Bernard Office Building (B0B), 5555 N. Bernard Street, Chicago, IL 60625, Monday through Friday, 8:30 a.m. to 4:30 p.m.

The deadline to ensure consideration is November 18, 2016. References will be contacted only for short-listed candidates after notification of the candidates.

Northeastern Illinois University is an Equal Opportunity/Affirmative Action Employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as Other Qualified Individuals. Northeastern Illinois University positions are contingent upon the University’s receipt of its State of Illinois appropriation.