This list of questions was last reviewed on July 1, 2020. Zero questions were added or updated.

Northeastern is taking the necessary precautions and being proactive when it comes to cleaning and disinfecting the places and spaces used by our students, faculty and staff. Here are the steps we're taking at the University to keep clean and sanitize all of our locations to prevent the spread of the COVID-19 virus.

What are we doing to keep our University clean? (added March 19)

Facilities Management staff are cleaning spaces following their normal protocols for each type of space at the Main Campus, El Centro and the Carruthers Center. It will continue its practice of using the spring break to conduct deep cleaning and disinfection. Additionally, the cleaning will be followed by an application of disinfectants, using an electrostatic fogger. Bactericidal and virucidal commercial cleaners are used regularly by Facilities Management and cleaning contractors.  High-touch points like handrails, door handles and light switches are receiving increased attention. The University is in close contact with contractors at CCAS and the Child Care Center that are scheduled to disinfect these two locations daily.

How and when will the University perform deep cleaning and disinfecting? (updated June 26)

The University will follow an aggressive cleaning schedule at all of its locations and facilities while most students, faculty and staff are away.

Week of March 16
Main Campus, El Centro and Carruthers Center: Hand wiping of all high-contact surfaces and mopping of floors with disinfectant will take place during the day in offices and conference rooms. Disinfection will continue overnight in classrooms, labs, hallways, public spaces, stairwells and elevators. Washrooms, Alumni Hall and the Golden Eagles room will be disinfected daily.
CCAS: Contractor is scheduled to disinfect the location daily.
Child Care Center: Contractor performed disinfection of all high-contact surfaces, steam cleaning of carpets and washing of walls after the center was closed on March 17. Cleaning will resume when the Child Care Center re-opens.

Week of April 6 (updated April 2)
Main Campus and Carruthers Center: Hand wiping of all high-contact surfaces, washrooms, classrooms and mopping of floors with disinfectant will continue daily*. 
El Centro: Contractor completed initial and supplemental disinfecting on March 31.
CCAS: Contractor is scheduled to disinfect the location daily. 
Child Care Center: Contractor completed cleaning and disinfecting. Cleaning will resume when the Child Care Center reopens.

Week of April 13 (updated April 15)
Main Campus and Carruthers Center: Initial disinfecting completed. Regular cleaning and disinfecting of open washrooms and disinfecting entrance high-touch surfaces.
El Centro: Contractor completed initial and supplemental disinfecting on March 31.
CCAS: Contractor is scheduled to disinfect the location daily. 
Child Care Center: Contractor completed cleaning and disinfecting. Cleaning will resume when the Child Care Center re-opens.

Week of April 20 (updated April 24)
Main Campus and Carruthers Center: Initial disinfecting completed. Regular cleaning and disinfecting of open washrooms and disinfecting of entrance high-touch surfaces.
El Centro: Contractor completed initial and supplemental disinfecting on March 31.
CCAS: Contractor is scheduled to disinfect the location daily. 
Child Care Center: Contractor completed cleaning and disinfecting. Cleaning will resume when the Child Care Center re-opens.

Week of April 27 (updated April 24)
Main Campus and Carruthers Center: Cleaning and disinfecting of open washrooms and disinfecting of entrance high-touch surfaces, including hallways, elevators, stairways and entrance vestibules. 
El Centro: Contractor completed initial and supplemental disinfecting on March 31.
CCAS: Contractor is scheduled to disinfect the location daily. 
Child Care Center: Contractor completed cleaning and disinfecting. Cleaning will resume when the Child Care Center re-opens.

Week of May 4 (updated May 1)
Main Campus and Carruthers Center: Cleaning and disinfecting of open washrooms and disinfecting of entrance high-touch surfaces, including hallways, elevators, stairways and entrance vestibules.
El Centro: Contractor completed initial and supplemental disinfecting on March 31.
CCAS: Contractor is scheduled to disinfect the location daily. 
Child Care Center: Contractor completed cleaning and disinfecting. Cleaning will resume when the Child Care Center re-opens.

Week of May 11 (updated May 11)
Main Campus and Carruthers Center: Cleaning and disinfecting of open washrooms and disinfecting of entrance high-touch surfaces, including hallways, elevators, stairways and entrance vestibules.
El Centro: Contractor completed initial and supplemental disinfecting on March 31.
CCAS: Contractor is scheduled to disinfect the location daily. 
Child Care Center: Contractor completed cleaning and disinfecting. Cleaning will resume when the Child Care Center re-opens.

Week of May 18 (updated May 20)
Main Campus and Carruthers Center: Cleaning and disinfecting of open washrooms and disinfecting of entrance high-touch surfaces, including hallways, elevators, stairways and entrance vestibules.
El Centro: Contractor completed initial and supplemental disinfecting on March 31.
CCAS: Contractor is scheduled to disinfect the location daily. 
Child Care Center: Contractor completed cleaning and disinfecting. Cleaning will resume when the Child Care Center re-opens.

Week of May 25 (updated June 2)
Main Campus and Carruthers Center: Cleaning and disinfecting of open washrooms and disinfecting of entrance high-touch surfaces, including hallways, elevators, stairways and entrance vestibules.
El Centro: Contractor completed initial and supplemental disinfecting on March 31
CCAS: Contractor is scheduled to disinfect the location daily. 
Child Care Center: Contractor completed cleaning and disinfecting. Cleaning will resume when the Child Care Center re-opens.

Week of June 1 (updated June 2)
Main Campus and Carruthers Center: Cleaning and disinfecting of open washrooms and disinfecting of entrance high-touch surfaces, including hallways, elevators, stairways and entrance vestibules. Preparing additional spaces for Phase 3, Step 1 re-opening.
El Centro: Contractor completed initial and supplemental disinfecting on March 31. Scheduling additional cleaning of offices and public spaces in preparation for Phase 3, Step 1 re-opening.
CCAS: Contractor is scheduled to disinfect the location daily. 
Child Care Center: Contractor completed cleaning and disinfecting. Cleaning will resume when the Child Care Center re-opens.
NOTE: Received electrostatic sprayers on Friday, May 29. Supplemental disinfection fogging with electrostatic sprayer in washrooms, offices, classrooms, public areas, conference rooms, and assembly areas will be done at all locations. Schedule TBD.

Week of June 8 (updated June 18)
Main Campus and Carruthers Center: Cleaning and disinfecting of Phase 3, Step 1 open washrooms and disinfecting of entrance high-touch surfaces, including hallways, elevators, stairways and entrance vestibules. 
El Centro: Additional cleaning of offices and public spaces for Phase 3, Step 1 re-opening.
CCAS: Contractor is scheduled to disinfect the location daily. 
Child Care Center: Contractor completed cleaning and disinfecting. Cleaning will resume when the Child Care Center re-opens.
NOTE: Supplemental disinfection fogging with electrostatic sprayer in washrooms, offices, classrooms, public areas, conference rooms and assembly areas will be done at all locations.  Schedule continually updated to support personnel on campus.

Week of June 15 (updated June 18)
Main Campus and Carruthers Center: Routine and enhanced cleaning and disinfecting of Phase 3, Step 1 open washrooms, open office areas, and high-touch surfaces including door handles, light switches, handrails, hallways, elevators, stairways and entrance vestibules. 
El Centro: Additional cleaning and disinfecting of offices and public spaces for Phase 3, Step 1 re-opening.
CCAS: Contractor is scheduled to disinfect the location daily. 
Child Care Center: Contractor completed cleaning and disinfecting. Supplemental disinfection fogging will occur before the Child Care Center re-opens. Routine cleaning will resume when the Child Care Center re-opens.
NOTE: Supplemental disinfection fogging on high-touch surfaces with electrostatic sprayer in washrooms, offices, classrooms, public areas, conference rooms and assembly areas will be done at all locations. Schedule continually updated to support personnel on campus.

Week of June 29 (updated June 26)
Main Campus and Carruthers Center: Routine and enhanced cleaning and disinfecting of Phase 3, Step 1 open washrooms, open office areas, and high-touch surfaces including door handles, light switches, handrails, hallways, elevators, stairways, and entrance vestibules. 
El Centro: Additional cleaning and disinfecting of offices and public spaces for Phase 3, Step 1 reopening.
CCAS: Contractor is scheduled to disinfect the location daily. 
Child Care Center: Contractor completed cleaning and disinfecting. Supplemental disinfection fogging will occur before the Child Care Center re-opens. Routine cleaning will resume when the Child Care Center re-opens.
NOTE: Supplemental disinfection fogging on high-touch surfaces with electrostatic sprayer in washrooms, offices, classrooms, public areas, conference rooms, and assembly areas will be done at all locations. Schedule continually updated to support personnel on campus.

*Once disinfected, classrooms and washrooms will be closed and signs will be posted to Not Enter. The following washrooms are open for Step 3, Phase 1 workers; LWH Lower level 0047 and 0052, Library 102 and 103, Student Union 1st floor 108 and 111, I-106,  E-054 nurses, E-217 and E-215, D-105 and D-106, CBM 151 and 152, C-Building,  BBH 2nd and 3rd floor, Receiving, BOB, H, and University Police.

What happens when people return to the University? (updated April 2)

The University is currently being deep cleaned and sanitized with an EPA-registered product as recommended in the CDC cleaning and disinfecting guidelines. When the Work From Home period ends, employees are asked to sanitize their own electronic equipment, which includes their telephone, computer, keyboard, monitor and mouse / mousepad. Also, they are encouraged to wash any personal items like coffee mugs that have been left out. Facilities Management will be issuing supplies to departments so employees can disinfect these items. Further details about the process will be given as we approach the end of the Work From Home period.

What is electrostatic fogging or spraying? Is it safe around electronics? (added March 27)

The fogger/sprayer puts a positive charge on the liquid prior to entering the nozzle, allowing the maximum amount of liquid to be charged and sprayed on negatively charged surfaces—most surfaces are either negative or neutral—for a more complete coverage of the targeted surface. It is safe around electronics. Electronics and other sensitive items identified by personnel will not be directly sprayed.

Do I need to wipe down the area after the electrostatic fogger/sprayer is used? (added March 27)

No. The commercial disinfectant used does not require rinsing or wiping after application. Personnel are encouraged to wash any personal items such as coffee mugs prior to use.