This list of questions was last reviewed on Sept. 10, 2020. Zero questions were added or updated.

Northeastern is taking the necessary precautions and being proactive when it comes to cleaning and disinfecting the places and spaces used by our students, faculty and staff. Here are the steps we're taking at the University to keep clean and sanitize all of our locations to prevent the spread of the COVID-19 virus.

What are we doing to keep our University clean? (added March 19)

Facilities Management staff are cleaning spaces following their normal protocols for each type of space at the Main Campus, El Centro and the Carruthers Center. Additionally, the cleaning will be followed by an application of disinfectants, using an electrostatic fogger. Bactericidal and virucidal commercial cleaners are used regularly by Facilities Management and cleaning contractors.  High-touch points like handrails, door handles and light switches are receiving increased attention. The University is in close contact with contractors at CCAS and the Child Care Center that are scheduled to disinfect these two locations daily.

What is NEIU doing to address drinking water safety? (added Aug. 5)

Facilities Management has implemented a monthly flushing of drinking water sources at all locations. Additionally, NEIU hired an environmental consultant in July to perform drinking water sampling and analysis in accordance with the EPA National Primary Drinking Water Regulations (NPDWR). Analytical results were compliant with the NPDWR.

What is NEIU doing for the HVAC systems? (added Aug. 21)

The University buildings are equipped with a variety of heating, ventilation and air conditioning (HVAC) systems. The Facilities Management engineering department has performed inspections, cleaning and preventative maintenance to maximize outside airflow while continuing to control temperatures within University standards. All buildings will improve air filtration to MERV 13 filters as recommended by the American Society of Heating, Refrigeration and Air conditioning Engineers (ASHRAE).

How and when will the University perform deep cleaning and disinfecting? (updated Sept. 2)

The University is following an aggressive cleaning schedule at all of its locations to support on-campus faculty and staff. Generally, this is the cleaning plan: 

Main Campus and Carruthers Center: Routine and enhanced cleaning and disinfecting of open washrooms, open office areas and high-touch surfaces including door handles, light switches, handrails, hallways, elevators, stairways and entrance vestibules. 
El Centro: Additional cleaning and disinfecting of offices and public spaces.
Child Care Center: Contractor is scheduled to disinfect the location daily.

Northeastern is using supplemental disinfection fogging on high-touch surfaces with an electrostatic sprayer in washrooms, offices, classrooms, public areas, conference rooms and assembly areas at all locations. The schedule is continually updated to support personnel on campus.

Classrooms and washrooms that are closed are posted with signs to not enter.

What happens when people return to the University? (updated April 2)

The University is currently being deep cleaned and sanitized with an EPA-registered product as recommended in the CDC cleaning and disinfecting guidelines. When the Work From Home period ends, employees are asked to sanitize their own electronic equipment, which includes their telephone, computer, keyboard, monitor and mouse / mousepad. Also, they are encouraged to wash any personal items like coffee mugs that have been left out. Facilities Management will be issuing supplies to departments so employees can disinfect these items. Further details about the process will be given as we approach the end of the Work From Home period.

What is electrostatic fogging or spraying? Is it safe around electronics? (added March 27)

The fogger/sprayer puts a positive charge on the liquid prior to entering the nozzle, allowing the maximum amount of liquid to be charged and sprayed on negatively charged surfaces—most surfaces are either negative or neutral—for a more complete coverage of the targeted surface. It is safe around electronics. Electronics and other sensitive items identified by personnel will not be directly sprayed.

Do I need to wipe down the area after the electrostatic fogger/sprayer is used? (added March 27)

No. The commercial disinfectant used does not require rinsing or wiping after application. Personnel are encouraged to wash any personal items such as coffee mugs prior to use.