News Bytes from
the Wilds of Technyland
Links to Stories:
Editor-in-Chief: Kim Tracy, Executive Director of University Computing
Managing Editor: Anna Brown, Computer Literacy Training Coordinator
Special Thanks to:
Tony Pina, Center for Teaching and Learning, for the update on Blackboard.
Please send all comments, questions, and exclamations to firstname.lastname@example.org.
This past summer, as part of the information systems project, a group of NEIU employees participated in an assessment of their basic computing skills. The assessment was developed as a tool to help us prepare for some of the changes in technology that are coming our way.
One example showed that 38% of respondents indicated Somewhat Familiar or Don't Know for the skill "Avoid viruses and manage spam." In response, additional sessions of the Protecting Your Computer workshop were offered this fall.
If you are interested in using this assessment tool for yourself or your staff, to help in planning upcoming computer training or just because you’re curious, you can request a copy from email@example.com.
Due to the needs of a number of current projects on campus, including the information systems project and the accreditation preparation, we have purchased a site license for a software product called SurveyGold.
All employees who need to collect information through surveys for planning and reporting purposes may request that SurveyGold be installed on their work computer. Please submit your request by phone or e-mail to the Help Desk, x4357, firstname.lastname@example.org.
To learn about how this software works and what it can do for you, visit http://surveygold.com. Under Getting Started, click on either About Web Surveys or Product Tutorials.
Our best techie tips involve avoiding problems in the first place. To keep from getting caught by the most common problems, try the following habits: keep track of your passwords (in some secret place); backup your files to the network drives (how about today?); install all critical Windows Updates; be nice to your computer (stop pressing the Enter key repeatedly, learn how to clean and maintain the hard drive, etc.) And our favorite... Learn new skills at a CSC workshop!
For more on these and other useful tips, try the next session of one of these Client Service Center workshops: Windows Introduction, Intermediate, or Advanced; Troubleshooting Basics; File Storage & Backup. For details, call Anna at x4378 or e-mail trainme.