It is possible that you may someday receive a threatening telephone call, letter or suspicious parcel or discover a suspicious object somewhere on the premises.
If you receive a telephone threat:
- Remain calm.
- Listen carefully. Be polite and show interest. Try to keep the caller talking so that you can gather more information.
- Use the Explosive Device Data Record information on the back of this page to question the caller in a polite and non-interrogative manner. Use any means, even humor, to prolong the conversation. This will provide a better chance to identify the voice and hopefully obtain additional information about a device, the validity of the threat, or the identity of the caller.
- Upon completion of the call, immediately notify the Police at 911 and the front desk at ext. 0 and complete the Explosive Device Data Record as soon as possible while the incident is fresh in your memory.
- If a threat has been received by another individual and he/she is relaying this information to you, use the Explosive Device Data Record to get as much information from them as possible.
A suspicious item is defined as anything which is out of place and cannot be accounted for or any item suspected of being an explosive device.
If you receive a written threat or a suspicious parcel or if you find a suspicious object anywhere on the premises:
- Keep anyone from handling it or going near it.
- Do not use portable radio equipment within 200 feet of a suspicious item.
- Notify the Police at 911 IMMEDIATELY.
- Promptly write down everything you can remember about receiving the letter or parcel or finding the object. The information will be needed by the police.
- Remain calm. Do not discuss the threat with other staff members.
- Be guided by police instructions.