While we are happy to offer you the convenience of chat and IM reference, please remember that in-depth research questions are best answered in person or on the phone. Chat and IM should be used for brief, factual questions.
Also, priority will be given to people who visit the Reference Desk in person. If using the phone, instant messaging, or AskAway, you may experience a brief wait if our librarians are helping other people
| In person or by phone | Drop by the library and ask your question or call the Reference Desk during library hours at 773-442-4410 (4410 if on campus) |
| Instant Message (IM) | Ask a quick question of an NEIU librarian during library hours. Add us as a buddy in your favorite IM software -- we're neiulibrary on AIM, Yahoo!, MSN, & Google -- or send us a message right now using the box below. |
| Live Online Chat (AskAway) | Get immediate help from a librarian worldwide, 24 hours a day, 7 days a week using our AskAway chat service. |
| An NEIU librarian will respond to your email within 2 business days or less. |
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This page was last updated 01/08/2008 LW