Ronald Williams Library
Northeastern Illinois University

Libraries make it possible for citizens to have access to the information they need to make informed decisions. As a member of the Illinois Library and Information Network (ILLINET), Northeastern Illinois University's Ronald Williams Library is committed to networking which represents good public policy by maximizing the use of the resources of all types of libraries. Every library user benefits from expanded access to information beyond the four walls of a single library building.

NEIU uses electronic information networks such as the Internet for a variety of purposes:

• access to shared automation systems that provide bibliographic access to the collections of the local library and libraries in the region and across the state
• access to the wealth of information resources available via the Internet that supports NEIU’s community engaged in the University’s academic programs and supplements the research needs of its community
• access to general and specialized shared licensed databases available to ILLINET member libraries through local, regional and statewide programs

NEIU's Policy for Access to Electronic Information Networks is part of the library's overall policy structure and should be interpreted in conjunction with other existing policies.

"Global" Versus "Local" Resources

Most resources available via the Internet and other electronic information networks are "global" resources rather than "local" resources. NIEU does not and can not control the information content available through global resources such as information obtained from outside sources via the Internet. Internet resources enhance and supplement resources that are available locally within a library. Library users must be aware that NEIU does not exercise control over information obtained via the Internet and must keep in mind the following points when evaluating information obtained via the Internet:

• Information obtained via the Internet may or may not be reliable and may or may not be obtained from a reliable source.
• Information obtained via the Internet may or may not be accurate.
• Information obtained via the Internet may or may not be current and up to date.
• Links to information on the Internet may not always be valid, and particular information sites on the Internet may sometimes be unavailable and this unavailability often occurs unpredictably.
• Certain information obtained via the Internet may be considered controversial by some library patrons.

NEIU is not responsible for damages, indirect or direct, arising from a library patron’s use of Internet information resources.

Library Patron's Rights

Library patrons have certain rights with respect to use of electronic information networks such as the Internet. NEIU will work with other libraries in the Illinois Library and information Network to preserve and protect these rights, subject to limitations imposed by licensing and payment agreements with database providers.

Library patrons have the right to confidentiality and privacy in the use of electronic information networks to the extent possible given certain constraints such as proximity of other patrons and staff in public access settings.

Library patrons have the right to equitable access to electronic information networks.

Library patrons have the right to access and read all library service policies and discuss questions with appropriate library staff.

The Library reserves the right to restrict access of public workstations to NEIU students, faculty and staff.

Patron Assistance and Instruction

NEIU's staff provides assistance to patrons in the use of electronic information networks as time and staff knowledge permits. Printed or online documentation and instructions may be available.

Use of Equipment and Networks

NEIU requires that library patrons using electronic information networks such as the Internet do so within the guidelines of acceptable use. The following activities are unacceptable:

• use of Internet electronic mail and related services (discussion groups, chat groups, etc.)
• use of any form of personal software
• use of electronic information networks for any purpose which results in the harassment of other users
• destruction of, damage to or unauthorized alteration of the library’s computer equipment software, or network security procedures
• use of electronic information networks in any way which violates a Federal or State law
• use of electronic information networks in any way which violates licensing and payment agreements between NEIU and network/database providers
• unauthorized duplication of copy protected software or violation of software license agreements
• violation of system security
• behaving in a manner that is disruptive to other users, including but not limited to overuse of computer equipment which serves to deny access to other users

NEIU recognizes that the electronic information networks such as the Internet may contain material that is inappropriate for children. Parents, or supervising adults, are encouraged to discuss with their children issues of appropriate use and electronic information network safety. Parents, or supervising adults, are expected to monitor and supervise their children's use of the Internet. Library staff are unable to monitor children's use.

Library Procedures Relating to Electronic Networks

NEIU will develop certain procedures to assist staff and patrons in the use of electronic information resources as appropriate.

• time limits for access to allow use of resources by the maximum number of library patrons
• specific instructions for downloading including compliance with virus protection measures

Violation of any aspect of this policy may result in the loss of library and/or university privileges.

Adopted by the Information Services Task Force on Patron Access to World Wide Web Resources, October 24, 1996.
Adopted by Library Faculty, December 16, 1996.