FAQ

   FAQ Index
 
How do you get email account?
If you can no longer log into your email account?
How to change your email and Yoda password?
What to do if password expires?
How long can you keep your email account after you graduate?
How to get email address of other NEIU's students or staff?
How to access NEIU's Internet from home?
Can student post their web page?
If some files are not viewable on your web page. What should you do?
How do I get a web page, network or cars account?
   Q & A
 
How do you get email account?
Email accounts are automatically created for students enrolled at NEIU. To obtain your account information, bring your picture ID to CLS-3108. There you will receive your login and password, which are necessary for account access.

If you can no longer log into your email account?
Bring your picture ID to CLS-3108. A consultant will address the problem and have your password reset.

How to change your email and Yoda password?
1. Double click on the gamut icon.
2. Type your login name and press enter.
3. Type your password and press enter.
4. At the gamut> prompt type passwd.
5. The computer will ask you to enter an old password. You should type in the password you are currently using. If you enter the wrong password the computer will give you the message: Password not changed: old password entered incorrectly. If this happens return to step 4.
6. Next the computer will give you a list of options (see below):
Do you want (choose one letter only):
Pronounceable passwords generated for you (g)
A string of characters generated for you (c)
A string of letters generated for you (l) ?
To pick your password (p) ?

What to do if password expires?
If the prompt reads "Old password:," type in your old password and press Enter. You will be asked to enter a new password, which must be 6 to 10 characters long. This new password may not be your old, expired password. It will ask you to type in your new password a second time, for verification. If the password change was successful, you will see the gamut prompt (gamut>). At this point, you may proceed with using your account.

How long can you keep your email account after you graduate?
Your account will last six months before it is deleted. If you plan to graduate and are concerned about the deletion of your files, you may wish to save important files to a disk.

How to get email address of other NEIU's students or staff?
Log into your E-mail account, and at the gamut prompt, type finger followed by the person’s first and last name. All matches will be shown. Therefore, if you are looking for someone with a common name, such as John, you may want to use only a last name, or type | more after the person’s name.Examples are shown below:
gamut> finger mario hernandez
OR
gamut> finger hernandez |more
Note: The straight line preceding "more" is not a colon. It is used when you are viewing more information than it can be displayed on one screen. it is called a "pipe" in Unix jargon, and it directs the output of a process to another process. The data will be displayed to you one screen at a time. The symbol is on the same key as the backslash (\).

How to access NEIU's Internet from home?
A Dial-Up package for current students may be obtained in CLS-3108. Bring a picture ID and a blank, high density 3 1/2" disk. The documentation and files you need will be provided.

Can student post their web page?
Yes. Every student has a 4 MB home directory on the Unix server. Your web page should be posted in the http directory in your home directory.

If some files are not viewable on your web page. What should you do?
Log into your NEIU account (E-mail), and type setup at the gamut prompt. Choose "b" (create/fix your www directory), then type"x" (exit).

How do I get a web page, network or cars account?
Fill out a Department Account form and submit it to helpdesk CLS building room 0004.

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