| OBJECTIVE | To secure a position in an urban human services agency that involves working with children or teens in crises and their families. | ||||||
HIGHLIGHTS OF QUALIFICATIONS
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| •Proven ability to assist
children and their families. |
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| EDUCATION | Northeastern Illinois University Bachelor of Arts Degree in Social Work GPA 3.2/4.0 Truman College Associate Degree Early Child Development |
Chicago, Illinois May, 2004 Chicago, Illinois May,2000 |
| INTERNSHIP | St. Molly's Community Center
| Chicago, Illinois May, 2001 - April, 2002 |
Social Services
| •Conducted intake interviews with clients. •conducted children's social skills group. •Assessed family needs along with IDCFS Service Plan, also referred and monitored family for appropriate assistance. •Assessed living environment during home visits. •Coordinated client services with appropriate Center personnel. •Participated in bi-weekly clinical consultations. |
Day Care
| •Provided assistance to children between
the ages of one and six. •Participated in educational and recreational activities. •Created a healthy, fun and stimulating environment for children. |
Customer Service
| •Provided excellent customer service to a
diverse group of clients. •Customer Service Employee of the year-1999. •Gave information feedback and guidance to client's individual needs. |
| COMPUTER SIKLLS | Word Office Suite 2003, SPSS, Access, Excel, HTML, numerous E-Mail formats and Internet research. Fully functional with Windows XP /ME and 98. |
| FOREIGN LANGUAGE | Basic conversational knowledge of Spanish. |
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| Customer Service Representative Commerce Clearing Inc. Day Care Provider Ravenswood Hospital Day Care Center Customer Service Associate Blockhead Video Inc. |
2002 to present Chicago, IL. 1999 to 2001 Chicago, IL. 1998 to 1999 Fallen Oaks, IL. |
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