GUIDE TO FACULTY RESOURCES @ NEIU

  TEACHING SUPPORT

 

 

 

 

     
Center for Academic Writing

Kate Hahn, Director
Office: LIB-470
Phone: (773) 442-4490
http://www.neiu.edu/~wip/

The Center for Academic Writing, located on the fourth floor of the Ronald Williams Library, is the home of the Writing Intensive Program. CAW offers workshops and consultations to departments, faculty, and instructors who are developing and teaching writing intensive (WIP) courses. CAW also provides peer tutoring to students enrolled in WIP courses. More information is available by contacting the Center for Academic Writing by phone at 773-442-4490, by email at mk-hahn@neiu.edu, or on the web at www.neiu.edu/~wip.

* The Center for Academic Writing is funded by a U.S. Department of Education Title V Grant.

 
     

 

Center for Teaching & Learning

Edmund Hansen, Director
Office: Library, Rm 312
Phone: (773) 442-4468
http://www.neiu.edu/~ctl


The Center's primary mission is to support and promote faculty in their roles as teachers.  Essential to the support of good teaching is the enhancement of faculty success at any career stage and the promotion of collegiality. Our services, resources, and events are available to all university instructors, including full- and part-time faculty. We seek to promote excellence in teaching and learning in an environment where teaching is open for both renewal and accountability. The Center provides a safe place for consultation, reflection, or debate, while functioning as a source of leadership and expertise. Activities include :

  • Work with incoming faculty and provide orientation sessions, a mentoring program, and assistance with the development of professional portfolios
  • Host workshops and guest lectures on issues of teaching and learning in higher education
  • Offer workshops on instructional technology
  • Provide individual support for technology applications in teaching, including support for the campus-supported course management system (Blackboard)
  • Provide assistance with curriculum development
  • Assist with training initiatives in classroom and program assessment

We are a resource center for materials on teaching and learning and any information relevant to the work of an instructor.

 

 

 

 

Distance Education Program

Bradley F. Baker, Dean of Libraries
and Learning Resources
Office: Lib. 1st Floor
Phone: (773) 442-4466
http://www.neiu.edu/~distedu/

NEIU offers a small number of selected courses through an interactive video network system.  This two-way interactive system allows courses to be offered between several campuses/sites simultaneously, making them convenient choices for students who wish to take courses near their home or workplace. Use of the system is primarily reserved for graduate courses in the College of Education being offered at the College of Lake County in Grayslake , IL .

 

 

 

 

Library

Bradley F. Baker, Dean of Libraries and Learning Resources
Office: Lib 1st Floor
Phone: (773) 442-4466
http://library.neiu.edu/

The Ronald Williams Library offers several services for faculty to support teaching and learning. These include: traditional and electronic reserve support, reserve reading digitization support, library instruction/information literacy sessions customized to specific instructor needs, and provision of links to over 100 licensed electronic resources/ databases. The Library also has a collection of nearly 710,000 print volumes; 2,000 current print serials; 14,500 unique electronic full text serials, and nearly one million other items.

 

 

 

 

 

 

 

University Technology Services

Kim Tracy, Executive Director of University Technology
Office: LWH-4067B
Phone: (773) 442-4374
http://www.neiu.edu/NEIU Departments/Administrative Departments/University Computing/University_Computing.html

Student Computing Services

Scott Simon
Coordinator
Office: B-107
Phone: (773) 442-4390
http://www.neiu.edu/~scs

Technology Training

Email: trainme@neiu.edu
Phone: 773-442-4322
Web: http://www.neiu.edu/trainme
Workshop Calendar:
http://www.neiu.edu/cgi-bin/we3.3.1/webevent.cgi?cmd=opencal&cal=cal20&

Media Services Contact Information

Email: helpdesk@neiu.edu
Phone: 773-442-HELP (4357)
Web: http://www.neiu.edu/~umsdept

Technology Helpdesk Contact Information

Email: helpdesk@neiu.edu
Phone: 773-442-HELP (4357)

Web: http://www.neiu.edu/NEIU%20Departments/Administrative%20Departments/University%20Computing/Help%20Desk/Help_Desk.html


Technology Helpdesk

  • Provide a single point of contact for university owned computer problems (hardware & software).
  • Provide orientation and support on the use of technology enhanced classrooms.
  • Provide Network and Telecommunication support. Provide single point of contact for support related to other services such as Banner, Cognos, Web Service, etc.
  • Other services include discounts on hardware and software.

Student Computing Services

  • Provide computing resource support for students and faculty through public computing labs, reserved computing labs (technology enhanced classrooms), and academic software consultation.
  • Other student resources include information pertaining to hardware & software discounts, answers to Frequently Asked Questions, and online student training materials related to NEIUPort and other software available on the NEIU computers.

Technology training

  • Provide technology training for faculty and staff through workshops, online tutorials, and documentation. Topics include common office software: Word, PowerPoint, Excel, Access, Outlook, Acrobat, and more.
.

 

Media Services

  • University Technology Services provides NEIU faculty, administration, and students the opportunity to incorporate nearly any imaginable form of media into the classroom and other venues. The following media services are provided:
    • Audio Recording Facility
      • Provide broadcast quality audio production services to NEIU faculty and staff.
    • Audio Visual Services
      • Provide comprehensive range of equipment, services and support to incorporate media into classroom.
    • Distance Education Support
      • Provide live interactive support for remote classes, seminars, meetings and conferences.
    • Television Services
      • Provide a wide range of videotaping services to faculty, administration and academic departments in support of academic programs.
      • Upon faculty request video production equipment is also loaned to faculty and students.
      • Video documentation of classroom presentations, special event or performances to development of original television programs ranging from short segments designed to assist students in improving performing skills, to the cooperative development of instruction units emphasizing one aspect of a given subject.
    • Teleconferencing Services
      • Satellite Conferencing provides access to programming by downlinking analog transmissions on either C or Ku band satellite, or digital satellite transmissions from PBS Adult Learning Services. These programs can be recorded or viewed as a live event at one of several on-campus sites. Programs can also be recorded from cable TV (subject to copyright laws). Satellite Conferencing Services can also help organize a telephone teleconference.

 

 

 

 

 

LEARNING SUPPORT

 

 

 

Academic Development

Daniel López, Jr., Dean
Office: C-509
Phone: (773) 442-4851
http://www.neiu.edu/academicdevelopment

Academic Development provides quality academic and support service programs for Northeastern Illinois University (NEIU) students. Academic Development assist first year and continuing students to accomplish their academic, personal and professional goals through the delivery of academic advisement, success seminars, student engagement opportunities, and enriching cultural programs. Academic Development is comprised of the following programs and services: Academic Advisement and Testing Center, Accessibility Center, Learning Support Center (math, reading/writing, and general education instructional support), Project Success, Proyecto Pa’Lante, Summer Transition Program, and TRIO/Student Support Services programs (SSS Achieve, SSS Teacher Preparation, and SSS Access).

Academic Advisement and Testing Center
The Academic Advisement and Testing Center provides academic and developmental advising for all undergraduate students who have not declared majors. The Academic Advisement and Testing Center also administers and coordinates a variety of assessment programs and services, including placement testing in English (Writing and Reading) and mathematics and the English Competency Examination (ECE).

Acessibility Center
The Accessibility Center, affords students with physical and learning disabilities “reasonable accommodations” in compliance with Section 504 of the 1973 and the American with Disabilities Act of 1990 which insure students equal access to post secondary education.

Learning Support Center
The Learning Support Center provides to students academic support through content tutoring for General Education classes in individual and group sessions by trained tutors in specific disciplines. Additionally, individual, group, and workshop services are available to assist students develop learning strategies for college success. The Center also offers instructional support in math, reading and writing.

Project Success
Project Success is a recruitment and student support program that has historically and continues to serve African American or first generation college students who demonstrate academic potential, but do not meet the general university admissions requirements. Students in this program are given a two-year adjustment period to meet university academic requirements. They must actively participate in the assistance programs provided and show evidence of academic progress. The student receives guidance and support from an academic advisor until the student meets the requirements to declare a major.

Proyecto Pa'Lante
Proyecto Pa'Lante is a recruitment and educational services program that has historically and continues to serve Latino students who demonstrate academic potential, but may not meet the general university admissions requirements. Students in this program are given a two-year adjustment period to meet university academic requirements. They must actively participate in the assistance programs provided and show evidence of academic progress. The student receives guidance and support from an academic advisor until the student meets the requirements to declare a major.

Summer Transition Program
The Summer Transition Program is a comprehensive six-week program preparing students for a successful transition from high school to Northeastern Illinois University.

TRIO/Student Support Services - Access
The purpose of the TRIO/Student Support Services program for disabled students is to increase the number of college students with disabilities who successfully complete a baccalaureate degree.

TRIO/Student Support Services - Achieve
The purpose of the TRIO/Student Support Services Regular Program is to increase the number of disadvantaged low-income college students, first generation college students, and college students with disabilities who successfully complete a baccalaureate degree.

TRIO/Student Support Services - Teacher Preparation
The purpose of the TRIO/Student Support Services Teacher Preparation program is to increase the number of college students studying Teacher Education who successfully complete a baccalaureate degree.

 

 

Academic Advisement and Testing Center

Yvonne Gulli, Director
Office: LWH 0027
Phone: (773) 442-5475
http://www.neiu.edu/~acad/

See Academic Development

 

 

Accessibility Center  

Victoria Amey-Flippin, Director
Office: D-104
Phone: (773) 442-5495
http://www.neiu.edu/~help

See Adademic Development

 

 

Alcohol and Substance Abuse Concerns

Counseling Office
Office: D-024
Phone: (773) 442-4650
http://www.neiu.edu/~counsel/

See Student Life

 

 

Angelina Pedroso Center for Diversity and Intercultural Affairs

Murrell J.H. Duster, Associate Vice President and Dean for Diversity and Intercultural Affairs
Office: B-159
Phone: (773) 442-5449
http://www.neiu.edu/~cdia/Home.html

The Angelina Pedroso Center for Diversity and Intercultural Affairs brings together NEIU students, faculty and staff and members of the community at large to celebrate individual differences, promote dialog on topics of diversity and social justice, and share contributions of our multicultural society. The Pedroso Center fosters intercultural awareness, inclusiveness, and respect for all cultures through educational and co-curricular programs and initiatives. We are home to the Latino Resource Center, African/African American Resource Center, and the Asian/Global Resource Center.

Faculty can become involved with the Pedroso Center in a variety of ways:

  • Provide opportunities for Pedroso Center student program participants to serve as research assistants
  • Collaborate on campus and community based research, projects, events and initiatives
  • Invite Pedroso Center staff to serve as guest speakers for classes
  • Use Pedroso Center programming as supplemental class experiences
  • Act as members of the Pedroso Center advisory boards
  • Serve as speakers at Pedroso Center programs and conferences

 

 

 

 

Center for Academic Writing

Kate Hahn, Director
Office: LIB-470
Phone: (773) 442-4490
http://www.neiu.edu/~wip/

See Teaching Support.

 

 

Computer Labs

Scott Simon
Coordinator
Student Computing Services
Office: B-107
Phone: (773) 442-4390
http://www.neiu.edu/~scs/Computers

 

For details on computer lab locations and specifications, please visit the Student Computing Website at http://www.neiu.edu/~scs and click on the Computer Lab Information link.

B-103

(Student Learner Center)

(773) 442-4359

*B-104 (Macintosh Lab)

 (773) 442-4642

*B-105 (Windows Lab)

 (773) 442-4644

*CBM-114

 

CBM-119

*CBM-158

 

CCICS-501

 (773) 268-7500

CCICS-502

 

LWH-0002

(Information Commons)

(773) 442-4647

*LWH-2054

(773) 442-4166

LWH-2104 (Atrium)

 

*LWH-2108

(773) 442-4643 

EC-105

 (773) 442-4080

EC-121

 

*FA-104

(773) 442-4649

*FA-108

(773) 442-4646

SCI-208 (Science Building)

(773) 442-4641

*SCI-242

(773) 442-4398 

* Please note that these rooms are reserved through Academic Affairs at ext. 5421

 

 

 

Counseling Office

John Hoeppel, Director
Office: D-024
Phone: (773) 442-4650
http://www.neiu.edu/~counsel

See Student Life

 

 

Dean of Students

Michael T. Kelly, Dean
Office: B-119
Phone: (773) 442-4610
http://www.neiu.edu/~deanstu/

See Student Life

 

 

English Language Program

Jeanine Ntihirageza, Coordinator
Office: LWH-2046
Phone: (773) 442-5873
http://www.neiu.edu/~elp

The English Language Program provides the opportunity for students to acquire the level of oral and written English Language skills expected of university students. Courses are offered for both native and non-native speakers.

See Academic Development - Learning Support Center

 

 

International Programs

Janet Fredericks, Dean of the Graduate College and Director of International Programs
Main Office: LWH-0008B
Phone: (773) 442-4796
http://www.neiu.edu/~deptip/

The Office of International Programs (OIP) offers students a unique opportunity to spend a semester, summer, or academic year overseas while earning credit at NEIU.  This program is open to sophomores, juniors, and seniors in good academic standing.

The Office of International Programs also sometimes sponsors faculty and staff-led short-term (1-3 weeks) international study tours, which are integral to an NEIU course or area of study.

The OIP is also responsible for international student (F-1 and J-1 visas) advising.

 

 

The Learning Support Center

Katherine Gleiss, Coordinator
Ronald Williams Library, Room 454
Phone: (773) 442-4599
http://www.neiu.edu/Academics/Academic%20Development/Programs%20and%20Services/The%20Universary%20Center%20For%20Academic%20Support/Learning%20Center/Learning_Center.html

See Academic Development

 

 

 

 

The Multimedia Learning
Resource Center
(MLRC)

Robert Condren
Department Head
The Ronald Williams Library, 3rd Floor
Phone: (773) 442-4495
http://library.neiu.edu/technologyhelp/mlrc.html

The MLRC provides technical assistance and access to a variety of audiovisual equipment and digital editing media, in support of class projects, research and university initiatives.  The Library’s media collection is housed in the MLRC and includes videos, DVDs, CDs, audio cassettes and LPs, searchable through the Library Catalog. There are three viewing rooms with DVD/VHS players for students to use for DVDs and video tapes on reserve. There is a three student limit for each viewing room.  Appointments are preferred but not required for technical assistance.

For class projects, students should have some prior training and knowledge of the programs being used. For example, the MLRC will assist students with inserting media into a PowerPoint presentation. However, students should have a basic knowledge of PowerPoint, either through classroom training or a Student Computing Workshop, before coming to the MLRC. The MLRC is not a training center for Windows programs.

 

 

Project Success

Jamie Dougherty, Director
Office: LWH 4029B
Phone: (773) 442-5437
http://www.neiu.edu/~psuccess

See Academic Development

 

 

Proyecto PáLante

Angelica Rivera, Director
Office: LWH 4029B
Phone: (773) 442-5461
http://www.neiu.edu/~ppalante

See Academic Development

 

 

Student Life

Frank Ross, Vice President
Office: C-320
Phone: (773) 442-4600
http://www.neiu.edu/~stulife

LEARNING SUPPORT RESOURCES
AVAILABLE TO NEIU FACULTY FROM OFFICES IN STUDENT LIFE

Student Life
Offices and programs in Student Life support the academic mission of the University by providing services and programs that enhance classroom experiences. Toward that goal, we offer activities, programs, and services that cultivate students learning and provide a safe learning environment.

Student Life offices provide support services such as psychological and career counseling and health services. In addition, we offer opportunities for students to acquire and practice transferable leadership, decision making, problem-solving and interpersonal skills.
Student Life staff members are experienced professionals who are dedicated to providing high quality student-centered learning experiences. We are here to partner with faculty to help insure our students are successful both at NEIU and in their post college lives.
Faculty needing assistance with any of the topics listed below should feel free to call the staff indicated for help. If you are struggling with a student related problem and don’t see it listed don’t hesitate to call Mike Kelly in the Dean of Students Office at x4611 or Kris Pierre in the Vice President for Student Life Office at x4607. We look forward to talking with you!

Learning Support and Enrichment

Teambuilding and Small Group Communication

  • Contact Erin Claudiot (x4278) in Campus Recreation to make arrangements to use the ropes course in the PE Complex in the beginning of the semester to help your class build community and explore different learning and group communication styles
  • Contact Veronica Rodriquez (x4667) or Sharron Evans (x4666) in the Student Activities Office in the Student Union to explore small group activities you may want to use in your class. In addition, please contact them if you would like them to facilitate an interactive session on teambuilding, small group communication and exploring leadership styles for your class.

Campus Involvement

  • Student Activities staff are available to introduce methods to connect students to the campus through co-curricular involvement. Interactive presentations are available for classes upon request. They would also be happy to provide you with lists of campus organizations and brochures on leadership and other programs sponsored through their office. For more information, please contact Sharron Evans at ext. 4666.

Career Development and Planning

  • Staff in Career Services are available to assist you in incorporating segments on Career Development and Planning in your classes. They are also more than happy to come to your class to provide presentations on exploring different career and major options, writing resumes, and interviewing. You may also consult with them how to structure a class exploring career options in your academic discipline. Contact Lorn Coleman or Barb Cosentino at ext. 4680.

Community Service and Field Work

  • Mike Kelly (x4611) and Robert Bedford (x4612) in the Dean of Students Office have information on organizations in the surrounding community with service learning and fieldwork opportunities

Exploring Chicago

  • Student Union staff can assist you in finding discounted tickets to events and attractions in the greater Chicago area including theater performances, sporting events, and other attractions. Contact Felicia Keelen at ext.6099.

Working with Returning Adult Students

  • Are you concerned about how Returning Adult students in your courses are adjusting to college? Don’t hesitate to call Antoinette McConnell, Assistant Dean of Students at ext.4618 or encourage students to get in touch with her.

Classroom Management Concerns

These first year students are driving me nuts!!

  • Do you find yourself frustrated in teaching a class of all traditional aged first year students? Feel free to contact Kris Pierre at ext.4607 or via e-mail at k-pierre@neiu.edu to set up some time to explore strategies and approaches that can help in addressing some of the developmental issues associated with teaching 18 – 19 year olds.

Disruptive Students and Academic Integrity Concerns

  • Issues with a disruptive student or concerns with academic integrity issues – contact Mike Kelly, Dean of Students at ext.4611

Troubled and Stressed out Students

  • Referring students for psychological counseling...Faculty members are often the first to notice behavior in students that can point to serious emotional or psychological problems. For instance, students hand in essays which reveal significant personal trauma, they submit journals disclosing suicidal thoughts or feelings, their attendance or class participation suddenly drops off, or sometimes you just notice them acting in uncharacteristically withdrawn or isolated ways. In a variety of ways, students are telling you about themselves and what you notice may alarm you. When you become concerned about a student's behavior, consider a referral to the counseling office. Here are some tips:
    o How should you bring up the subject of counseling?
    Let your student know that you are concerned about his or her welfare but that the problem may be beyond your field of expertise. Suggest that counseling may help him or her deal with the situation more effectively. Finally, recommend an initial meeting with a counselor to see if it might be useful. You can't force a student to seek help, but your expression of concern can be a powerful influence on your student's choice.
    o How much should you help?
    That depends... on the nature of the problem, the degree of crisis, and the ability of your student to follow through. Sometimes simply giving someone a name to call is sufficient; at other times; actually making a call to the Counseling Office while you are meeting with a student is effective. If you aren't sure that the student will follow through, you may even want to call and arrange a meeting with a counselor, walking the student down to meet with the counselor for the first time. Your goal is to ensure that the student and the counselor make contact. The counselor will take it from there.
    o What will you hear back?
    Because counseling is confidential, counselors cannot discuss with you information your student shares with them. In fact, they can't even tell you whether the student has made contact without the student's permission. Counselors do, however, encourage students to let you know that they have followed through on your referral and made contact with us. They may also ask the student if they can contact you for additional information.

    To view the Counseling Office's complete online Referral Guide for Faculty, click here: http://www.neiu.edu/~counsel/forFacStaff.html


  • Don't cancel that class! If you won't be on campus for one of your class sessions this coming term, "don't cancel that class!" Instead of canceling, let the Counseling Office make a presentation in your class during the time you will be away. We can make presentations about a variety of topics, depending on the nature of your class and the needs of your students. Some topics include:
    ~ Stress and relaxation ~how to identify the signs of stress and how to make healthy choices to better manage your stress.
    ~ Winter blahs ~recognize the signs of depression and develop healthy habits and practices to enhance your mood and maintain emotional balance.
    ~HIV/AIDS awareness ~the effects of HIV, who's at risk, how to protect yourself from getting infected.

    To explore the possibility of a Counseling Office presentation in your class, call us at ext.4650 or email us at counsect@neiu.edu> .

 

 

Trio/Student Support Services - Access

Peter Illing, Director
Office: C-328
Phone: (773) 442-4982

See Academic Development 

 

 

Trio/Student Support Services - Achieve
Trio Student Support Services - Teacher Preparation

Terri Hlavin, Director
Office: CBM-138
Phone: (773) 442-4976

See Academic Development

 

 

University Computing Services

 

(see under Teaching Support)

 

 

RESEARCH SUPPORT

 

 

 

Assessment and Program Review

Angeles Eames, Executive Director
Office: C-529 
Phone: (773) 442-4465
http://www.neiu.edu/~neassess/

The Office of Assessment and Program Review serves as a resource to academic departments and programs in providing consultation related to :

  • developing program assessment plans,
  • selecting assessment methodologies, analysis, and reporting
  • linking results with strategic planning and budgeting.

The Office implements University-wide assessment activities such as General Education Assessment and reporting and works with a variety of University Committees and governance bodies to enhance student learning, retention and success.

If your program is planning new curricula, or is significantly revamping the curriculum, a visit to this office is strongly recommended for suggestions or feedback about the incorporation of effective assessment strategies in the curricular proposal. The Executive Director provides both one-on-one consultations and group presentations as desired. The Office also coordinates services provided by the Outcomes Assessment Resource Group, an internal consulting group comprised of experienced faculty, who make themselves available to support colleagues in developing or reformulating their assessment activities.

All academic programs participate in a periodic Academic Program Review, which is mandated by the state of Illinois. These reviews are based in part on the annual assessments of student learning goals and outcomes conducted at the program level and related to classroom-based assessments. This Office serves as a liaison to the Illinois Board of Higher Education in the coordination of program reviews. Contact the office for up-to-date information on program review standards and timelines. The Executive Director is available to provide guidance to deans, chairpersons, program coordinators, and faculty in developing the self studies and documents required as part of the academic program review process. The office may also lend assistance related to self studies and reports for regional and disciplinary accreditations.

For further information, please contact:

Ms. Pat Fulton, Office Administrator, at 442-5326, or at P-Fulton@neiu.edu

Dr. Angeles Eames, Executive Director, at 442-4465 or at A-Eames@neiu.edu

We are located in the 5th floor offices of the Sachs Administration Building (Building “C”).

 

 

Library

Bradley F. Baker, Dean of Libraries and Learning Resources
Office: Lib 1st Floor
Phone: (773) 442-4466
http://library.neiu.edu/

The Ronald Williams Library offers several services for faculty to support teaching and learning. These include: traditional and electronic reserve support, reserve reading digitization support, library instruction/information literacy sessions customized to specific instructor needs, and provision of links to over 100 licensed electronic resources/ databases. The Library also has a collection of nearly 710,000 print volumes; 2,000 current print serials; 14,500 unique electronic full text serials, and nearly one million other items.

 

 

Sponsored Programs

Louise M. Illian, Director
Office: C-309
Phone: (773) 442-4670
http://www.neiu.edu/~sprogram

The Office of Sponsored Programs (OSP) encourages and assists faculty and staff throughout the university in increasing the diversity of sources approached and the amount of outside funds received for both essential and innovative activities in teaching, public service and research. OSP is also responsible for assisting with the Human Subjects Committee.

  • Regularly notify faculty of external funding opportunities through Resources, a bimonthly newsletter, as well as targeted announcements
  • Maintain reference materials on funding sources

Conduct funding searches through IRIS, Illinois Research Information System, a computerized database containing over 4,000 opportunities funded by federal agencies, private and corporate foundations, and other organizations