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Northeastern Illinois University
Center for Teaching & Learning
5500 N St Louis Avenue
Chicago, IL 60625
Phone: (773) 442-4467
Fax: (773) 442-4531
End-of-Semester E-Surveys

NEIU Departments can take advantage of electronic end-of-semester surveys. E-surveys run during the final two weeks prior to the examination period for each semester. The CTL sends out reminder messages by e-mail to all departments at 8 weeks prior to the evaluation period.


Requesting E-Surveys

New Customers (Departments New to Electronic End-of-Term Surveys)
  1. Department provides CTL with an e-copy of the existing survey instrument.
  2. CTL consults with chair and department coordinator to design e-survey.
  3. CTL keys the new e-survey into SmartEvals.
  4. Department chair tests the new survey and signs off that the survey is designed as requested and produces results as expected.
  5. Go to "Regular Customers" work flow below.

Regular Customers (Departments Who Have Used Electronic Surveys Before)
  1. At 8 weeks prior to evaluation release, the CTL e-mails departments to remind them to request electronic survey setup by 6 weeks prior to evaluation release.
  2. By 6 weeks prior to evaluation release, department chair, secretary, or coordinator fills out the eSurvey Request Form.

  3. CTL associates the departments' survey data sets, and survey projects for the current semester.
  4. 2 weeks prior to evaluation release, CTL e-mails faculty with tactics for increasing response rates.
  5. 1 week prior to evaluation release, CTL broadcasts e-mail to students to emphasize the short time commitment, anonymity, and the fact that instructors have access to survey feedback only after grades are submitted.
  6. On the day of evaluation release, CTL activates the "Begin Your End-of-Semester eSurveys" link on the student D2L landing page (faculty do not see this link).
  7. The survey is open for 2 weeks prior to the examination week.
  8. After grades are submitted, CTL e-mails department chairs, office staff, and faculty to share instructions for downloading survey results.

Instructor Set-Up Directions

In order to ensure a high response rate for e-surveys, insrtuctors should take the following actions before the survey period begins:
  1. Publicize the e-survey. Tell your students the following information at least 1 week prior to the opening of the e-survey (preferably in person, as an e-mail message, and as an Announcement in your course shell):
    • Expect an e-mail message with directions 1 week prior to the opening of the survey.
    • The e-survey should take approximately 15 minutes to complete.
    • The e-survey is completely anonymous: no identifying information is recorded or tracked.
    • Faculty members have no access to survey results until after final grades are submitted.
    • By taking the survey, students are helping their future colleagues; changes and updates in course content, pacing, and instruction are driven by student feedback.
    • Students should watch for the "Begin Your End-of-Semester eSurveys" link on their Desire2Learn landing page (NOT in individual courses).

Download an Individual Report (Instructors) [Fall 2013 courses and forward]

After grades are submitted, instructors have access to the results of your electronic end-of-course student-evaluation surveys. Here is the process for gaining access to your report via SmartEvals:
  1. Log in to Desire2Learn with your NEIU NetID and password.
    Result: The Desire2Learn My Home screen displays.
  2. On the My Home screen, click the LOG IN TO SMART EVALS link in the eSurvey Tools/Results tool.
    Result: A new window opens with the SmartEvals EvalCenter screen.
  3. On the navigation bar at the top of the screen, select Reports-->Survey Results.
    Result: The Historical Reporting Tutorial Video displays.
  4. Option: Watch or skip the tutorial video.
    Result: The Evaluation Results page displays.
    Option: Select filters to narrow the displayed results by semester or course.
  5. Click the Reports link for the desired course section.
    Result: The Custom Report screen opens in a new window for the course section.
  6. Click the Excel/Export icon () in the top-left corner of the results table.
    Result: The Export Options screen opens in a new window for the course section.
  7. Select PDF: Portable Document Format from the File Type drop-down menu.
  8. Click the Export button, and save the resulting PDF file to a desired location.
  9. Do you want to create more PDF reports?
    • If Yes: Close the Export Options window and Custom Report window, and return to the Evaluation Results page. Repeat Steps 5-8.
    • If No: On the navigation bar at the top of the screen, select Exit, and close all open SmartEvals windows.

Download an Individual Report (Instructors) [Summer 2013 courses and prior]

After grades are submitted, instructors have access to the results of your electronic end-of-course student-evaluation surveys. Here is the process for gaining access to your report via EvaluationKIT [Access will end as of April 1, 2014]:
  1. Log in to Desire2Learn with your NEIU NetID and password.
    Result: The Desire2Learn My Home screen displays.
  2. On the My Home screen, click the VIEW YOUR eSURVEY RESULTS link in the eSurvey Results tool.
    Result: A new window opens with the EvaluationKIT Dashboard screen.
  3. Select Results-->Project Results from the drop-down menu in the upper right of the Dashboard screen.
    Result: The Project Results screen displays.
  4. Click the name of the desired eSurvey project (listed by semester).
    Result: The Course Result List screen displays.
  5. Click the View drop-down menu for the desired course section.
    Result: The View list of report formats displays.
  6. Right-click (Mac: CTRL+click) on the desired report (likely the green PDF+TEXT icon, which contains both numerical and open-ended responses).
  7. On the resulting drop-down menu, select Save target as or Save as, and save the resulting PDF file to a desired location.

Download a Department Report (Department Admins) [Summer 2013 courses and prior]

After grades are submitted, department chairs and designated office staff have access to the results of your department's electronic end-of-course student-evaluation surveys. Here is the process for gaining access to your department-level reports:
  1. Go to http://neiu.evaluationkit.com.
  2. Log in with your admin user name and password, as provided to you by the CTL in a separate message.
    Result: The Dashboard screen displays.
  3. Click on the name of the desired survey results under the Project Name column (or click the corresponding icon in the View column). The Aggregated Results screen displays.
  4. Right-click (Mac: CTRL+click) on the desired report (likely the green PDF+TEXT icon, which contains both numerical and open-ended responses).
  5. On the resulting drop-down menu, select Save target as or Save as, and save the resulting PDF file to a desired location.
  6. To save more reports, click Results-->Project Results in the top-right navigation area.
Note: You can see individual-course surveys, as well. At the bottom of the Project Results page is the Course-Level Results section. Select your department from the Select Level drop-down menu, and then click the Find Course button. The list of all individual courses and their results files displays. To create a batch report, listed by course, check the "select all" check box at the top of the checkbox column, then click the Generate Batch Reports link.