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Blackboard Faculty FAQ

Getting Started - Creating Course Content - Using Communication Tools
Managing Your Blackboard Courses - Customizing Blackboard


GETTING STARTED

Where do I get training in the use of Blackboard?

Contact us at 773-442-4467.

How do I find my Blackboard course once it is created?

Once you've received a notice that your Blackboard site is ready, you can find your course(s) by directing your browser to neiu.blackboard.com.  Login with your username (NetID) and password

A listing of your courses will appear as hotlinks in "My Courses" area on Blackboard homepage. (This is where you'll find yourself upon successful login).  If you see no courses listed, or see courses other than the one(s) you're looking for, then either the course has not yet been created or you have not been added into the course.

How do I view a student roster for my course?

To view a list of the students that have access to your course, follow the following steps.

  1. Click Control Panel
  2. Select List/Modify Users (under User Management heading)
  3. Select the List All tab and then click the List All button.

How do I prevent students from viewing the student roster?

  1. Click Control Panel;
  2. Click Manage Tools (under Course Options heading);
  3. Click Enable Blackboard Tools;
  4. Scroll down to Roster and uncheck all boxes in the corresponding row;
  5. Click Submit.

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CREATING COURSE CONTENT

How do I add course content?

Blackboard gives you two basic ways of getting content into your course site: typing/pasting it in directly or uploading it from your computer. In the latter method, the system automatically generates links to your uploaded files and requires no reformatting of your documents.

What kinds of files can I upload?

You can upload many different types of files into Blackboard. The following file formats are commonly used in Blackboard:

  • .htm, .html (web pages)
  • .pdf (Adobe Acrobat)
  • .doc (Microsoft Word)
  • .ppt (Microsoft PowerPoint)
  • .xls (Microsoft Excel)
  • .jpg, .gif, .tif (Graphic images) 

How do I to upload content?

To upload a file into Course Documents, enter your course site and:

  1. Click Control Panel and select Course Documents (under "Content Areas" heading).
  2. From the Add toolbar, select Item.
  3. In the Content Information section (1), provide a name for your document by either selecting from the pull-down menu or entering a name into the text box beside "or specify your own name".
  4. Under Content section (2), click the Browse button and locate the file you wish to upload. Provide link text for the file (optional) and leave the pull-down menu to its default setting of "Create a link to this file." Note: for information on what types of files you can upload, see "What kinds of files can I upload" above.
  5. Select any additional desired options in the Options section (3).
  6. Click Submit, (4).

How do I create a folder?

Use folders to organize your content.

  1. Click Control Panel and select Course Documents (under "Content Areas" heading).
  2. From the Add toolbar, select Folder.
  3. Provide a name for the folder, or select one of the names provided by the pull-down menu.
  4. Add descriptive text to the folder name in the text box.
  5. Select options for controlling duration of announcement display: display seven days (default), display permanently or display for date range specified (Tip: be sure to check the boxes to the left of "Display After" and "Display Until").
  6. Click Submit.

How do I link to a web page outside of Blackboard?

To add a link to a course site:

  1. Click Control Panel and enter one of the Content Areas, such as "Course Documents".
  2. From the Add toolbar, select External Link.
  3. Provide a name for the link, enter URL of website and provide annotation (optional).
  4. Select desired options under (2) and (3).
  5. Click Submit.

How do to link to different areas of my Blackboard course?

The course link enables you to link from one area of your course site to another. For example, suppose you keep your assignments and e-reserve readings in separate content areas. A way to improve your site's navigability for students would be to add a course link connecting a reading assignment directly to the reading. The following steps could apply to such an example:

  1. Click Control Panel and select Assignments (under "Content Areas" heading).
  2. From the Add toolbar, select Course Link.
  3. Provide a name for the link (e.g. "Link to Readings") and any additional comments (e.g., this will link you directly to the readings in Course Documents).
  4. Next, click the Browse button, which will launch a "course map" in the upper right-hand of your browser.
  5. Locate Course Documents in the course map, click the '+' to reveal the contents of the area/folder, and when you've found the content you wish to link to, click the radio button on its left.
  6. Click Submit to close the course map.
  7. Click Submit to finish creating the link.

How to Copy/Move Content

How to copy content within a Blackboard course:

After you add a content item to your site, you will find a three buttons to the right of it: Modify, Copy and Remove.

  1. Click on the Copy button. The subsequent screen shows you 1) what you'll copy, and; 2) what its destination is--which course and which folder in that course.
  2. Select the course into which the item will be copied.
  3. Click Browse (this launches a course map for the selected course) and choose the location in the target course for the item;
  4. If you wish to delete the item after the copy (copy + delete = move), select Yes for "Delete item after copy?"
  5. Click Submit.

How to use copy content from one Blackboard course to another:

  1. From within the Control Panel click Course Copy (under Course Options heading).
  2. Click Copy Materials into an Existing Course.
  3. Click the Browse button, which will launch a search box, and search for the desired course. (An easy way to generate a listing of courses into which you can copy is to click the Search button.).
  4. Use the Select button to the right of the listed courses to choose the desired course.
  5. Under step (2), select the areas of the source course (which you're currently in) that you wish to copy into the target course;
  6. Click Submit. NOTE: although the system promises to notify you via e-mail when the copy process is complete, that function does not work. In general turnaround time for the operation is less than ten minutes.

How to use Import Package:

If you've archived or exported content from a previous course site, you can integrate it into your current Blackboard site.

  1. From within the Control Panel click Import Package (under Course Options heading).
  2. Click the Browse button and locate the Blackboard Archive (this will be a file in .zip format).
  3. Select which areas of the archive you wish to import.
  4. Click Submit.

How do I create an announcement?

Blackboard announcements are a good way to keep students apprised of new information or changes to schedule. New announcements appear both in the My Announcements box (visible upon initial login) and on the course's homepage for seven days (by default). You can specify that an announcement become available and/or disappear at a specific date and time, or remain visible permanently. Additionally, you can add a Course Link into the announcement to provide quick navigation to an area of your site.

  1. Click Control Panel and select Announcements (under Content Areas heading).
  2. Click Add Announcement.
  3. Provide subject and body of announcement, and select text type.
  4. Select options for controlling duration of announcement display: display seven days (default), display permanently or display for date range specified (Tip: be sure to check the boxes to the left of "Display After" and "Display Until").
  5. Click Submit.

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USING COMMUNICATION TOOLS

How do I send E-mail to my entire class?

  1. Click Communication
  2. Select Send E-mail
  3. Select All Users
  4. Compose message, including any additional options;
  5. Click Submit.

How do I create a discussion forum?

  1. Click Communication
  2. Select Discussion Board (under Course Tools heading)
  3. Select Add Forum
  4. Provide a Title and a Description for the Forum (note: both are required, but you can modify them later).
  5. Consider which options you'd like to include or exclude under Forum Settings and check/uncheck them accordingly.
  6. Click Submit.

How do I delete all of the old posts from a discussion?

  1. Click Control Panel
  2. Select Discussion Board under Course Tools heading and enter the forum that has the postings you wish to delete.
  3. Select Show Options
  4. Select Select All
  5. Select Remove
  6. When you see, "Are you sure you want to remove the selected messages?" click OK.
  7. When you see, "This process cannot be undone. Are you sure you want to continue?" click OK.
  8. When the messages are deleted, click the OK button. to return to the discussion board.

How do I create groups?

  1. Click Control Panel
  2. Select Manage Groups (under User management heading)
  3. Select Add Group
  4. Provide a name and description for the group and select any of the options.
  5. Click Submit.

How do I add users to a group?

  1. Click Control Panel
  2. Select Manage Groups (under User management heading)
  3. Select Modify (to the right of the group).
  4. Click Add Users to Group and search for individuals or List All.
  5. Check names of users to include in group and click Submit.

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MANAGING YOUR BLACKBOARD COURSES

How do I set the dates when the course is available?

  1. Click Control Panel
  2. Select Settings (Under Course Options)
  3. Select Course Duration
  4. Choose Select Dates"
  5. Use either pull-down selection or the calendar tool to specify a date range
  6. Click Submit.

How can I make a course not available?

  1. Click Control Panel
  2. Select Settings (Under Course Options)
  3. Select Course Availability
  4. Under "Make this course available to users?", select NO.
  5. Click Submit.

How can I remove all student IDs from assessment questions so I can reuse them?

  1. Click Control Panel
  2. Select Remove Users from Course.  The students removed will no longer be listed in the Online Gradebook.

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CUSTOMIZING BLACKBOARD

How do I change my password?

  1. Log in to Blackboard using you user name and current password.
  2. Click the My Institution tab at the top left of the screen.
  3. Underneath the MY Institution tab is a table called "Tools".  Select the Personal Information link.
  4. Select Change Password
  5. Enter the new password in both the "Password" and "Verify Password" fields.
  6. Write down your password and put it in a secure place.
  7. Click Submit.

How do I change my personal information?

  1. Log in to Blackboard using you user name and current password.
  2. Click the My Institution tab at the top left of the screen.
  3. Underneath the MY Institution tab is a table called "Tools".  Select the Personal Information link.
  4. Select Edit Personal Information
  5. Enter the desired changes.
  6. Click Submit.

How do I change the course title?

  1. Click Control Panel
  2. Select Settings
  3. Select Course Name and Description
  4. Enter desired course title in Course Name and provide any additional information in Description text box.
  5. Click Submit.

How do I modify the navigation buttons?

  1. Click Control Panel
  2. Select Manage Course Menu
  3. Select Modify (to the right of the navigation name)
  4. Provide new label
  5. Click Submit.

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Northeastern Illinois University
Center for Teaching & Learning
5500 N. St. Louis Avenue
Chicago, Illinois 60625
Phone: (773) 442-4467
Fax: (773) 442-4531