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If you have any questions about NEIUport , NetIDs, e-mail, passwords or login procedures (including logging into Blackboard), please call 773-442-4230.  If you have any questions once you are in Blackboard, please send an e-mail message to Faculty-Blackboard@neiu.edu or call 773-442-4467.

BB Update - 08/18/2008              Click Here for Previous Updates

Preparation for Fall 2008 Blackboard Courses

To All Faculty,

Fall Blackboard courses have been created and are now accessible to faculty who have been assigned to them (if you do not see your course, see item “C” below).  You can access Bb directly from within NEIUport by clicking on the Blackboard icon without an additional log in.

Please Note: All Fall 2008 courses are assigned course IDs with a 2009 prefix (e.g.: 200910-MNGT…). This is due to the integration with the Banner system, which categorizes terms based on the fiscal year.

Please read the items below.  They will save you and your students some confusion later on.

A. If you are not using Bb, let your students know

Most NEIU students have taken courses that use Bb and may expect that your course(s) will also.  If you are not planning to use Bb, please let your students know.

B. If you do not make your Bb course available, students cannot see it

By far, the biggest support issue for students is that they are not able to see their Bb courses when they log into Bb.  In nearly every case, the problem is that the instructor has not made the Bb course available for viewing by students.

You will notice that the links to your Fall 2008 courses are followed by (Unavailable).  This means that your course is invisible to students--although you can see it.  Until you make your course available, your students will not be able to see it.  This allows you to work on your course and then make it available to students when you are ready for them to see it.  To make the course available go to the course Control Panel and select:

Settings > Course Availability > Yes

 A narrated tutorial walking you through the process is available at http://www.neiu.edu/~ctl/blackboard.html

C. If a course you are teaching does not appear in your Blackboard list of courses

If a course that you are planning to teach in Fall 2008 is not showing up in your Blackboard list of courses that you are teaching, it is because the course is not assigned to you in the Banner system.  Contact your department to make sure that you are assigned as the course instructor in Banner.  From there it may take a few days for the paperwork to go through; once Enrollment Services has added you in the Banner system, you should be able to see your course in Bb the next day.

D. If you want to copy course content from a previous semester to a Fall 2008 course

Content (including tests) from previous semesters’ Bb courses can be copied into your Fall 2008 courses.  This is done by going into the previous course’s Control Panel and using the Course Copy feature in the previous course to copy the desired content into your Fall ’08 course.  A narrated tutorial walking you through the process is available at http://www.neiu.edu/~ctl/blackboard.html.  

E. If you wish to combine Bb sections

Some instructors teach multiple sections of the same course and wish to combine the enrollments of all sections into a single Bb course.  Please note combining enrollments will mean that all of the students will be listed in your Gradebook alphabetically—not by section (the next version of Blackboard will correct this).  If you wish to have multiple sections combined, send an e-mail request to etlt@neiu.edu with the subject “Combine Sections-Fall 08”.  Requests for combining Bb course sections must be received by September 8, 2008. The CTL staff compiles requests and sends them to the Banner system team to be processed; these requests may take some time to be processed.

Please include the information below with your request:

  • Name of instructor(s)
  • Name and number of course (e.g. PSYC AGED 400)
  • Course sections to be combined (e.g. 01, 02)
  • Which course is the primary or "parent" course

Please Note: When requesting combined courses, make one course (the "parent" course) available, and leave the other (the "child" course) unavailable in Bb.

F.  If a student is not listed in your Bb course or can't see the course from his or her Bb account

Students may be disabled or dropped from courses for a variety of reasons. Please refer any students with this type of problem to the Enrollment Services office to correct their registration. Since the Banner system now transfers registration data into Blackboard on a daily basis, these issues can no longer be resolved through the Center for Teaching and Learning.

G. If you have questions about Bb-related items

If you have questions regarding these or any other Blackboard-related items, please send an e-mail message to Faculty-Blackboard@neiu.edu or contact the Center for Teaching and Learning at ext. 4467.

H. If your students have questions or issues about Bb-related items

If your students have questions or issues regarding Blackboard or other NEIU technology that you are not able to answer, have them contact Student Computing Services at (773) 442-4390 or at scs@neiu.edu

 

Northeastern Illinois University
Center for Teaching & Learning
5500 N. St. Louis Avenue
Chicago, Illinois 60625
Phone: (773) 442-4467
Fax: (773) 442-4531