NEIU A to ZFaculty & Staff DirectoryLibraryEmployment OpportunitiesGetting To NEIU
 

Frequently Asked Questions...

Psychological counseling is available, free of charge, to currently registered Northeastern students. Services provided include, individual counseling or therapy, group therapy, and couples counseling. When additional services are needed, referrals can be made to outside providers.

Here a few quick links to topics of interest:

How can I tell if counseling is right for me?

You may benefit from psychological counseling for a variety of reasons... For instance, you may wish to find solutions to specific problems in your life, explore issues in your relationships, better understand your feelings, or develop greater self-esteem. In all these cases, working with a trained psychologist or counselor may help. Nothing is off-limits to discuss; counselors have worked with people who have experienced a tremendous variety of difficulties. They are trained to listen, understand, and help you with the kinds of problems that you may not be able to resolve on your own. Click here to learn what to expect from counseling.

back to top

Am I unusual in feeling I might need counseling?

No, you're not. Many students seek counseling at distressing times in their lives. In fact, the Counseling Office provided over 3,000 counseling sessions last year to Northeastern students. Counseling is a "normal" and growthful process that aims to help you with problems you may not be able to resolve on your own.

back to top

What problems can I explore?

In a counseling relationship, you can explore a variety of issues, including:
  • depression
  • anxiety
  • grief and loss
  • eating disorders
  • problems in current relationships
  • marital problems
  • incest or sexual abuse
  • drinking or other addictions
  • and many other issues...
Nothing is off-limits to discuss; counselors have worked with people who have experienced a tremendous variety of difficulties, and are trained to listen and understand. In cases where your needs extend beyond the range of our services, we will refer you to other qualified professionals in the community.

back to top

What happens when I first meet with a counselor?

When you first call for an appointment, we will schedule an intake" session, which we try to arrange within a week or so of your call (although sometimes it may take longer). This intake session is when you tell us what your needs are and we determine which services might be best for you--for instance we might recommend individual, group or couple counseling, or perhaps other services. Sometimes, you may continue to work with the counselor you met during this intake appointment, but in other cases you might be connected to a different counselor whose schedule or training better matched your needs.

back to top

What's group counseling?

Individual counseling involves meeting with a counselor one-on-one to discuss your problems, usually once a week. In group counseling, you meet with a counselor along with several other students, and together explore areas of common concern. Group sessions are also usually scheduled once a week, and the combined experiences and support of other group members can make this a very powerful form of helping. Discuss with a counselor which approach is most appropriate to your needs. Click here for more information about group counseling.

back to top

What about confidentiality?

Counseling requires a private and confidential relationship in which you can feel safe to talk about your concerns. In order to safeguard this, information you share with your counselor is treated in the strictest confidence. Click here for the Counseling Office's Policy on Confidentiality, which explains this in more detail.

back to top

Who is eligible for counseling?

All currently-registered Northeastern students are eligible to receive psychological counseling services. To receive couples counseling, only one member of the couple need be a student.

back to top

Do you provide services for Faculty & Staff?

The Counseling Office provides psychological consultation and referral services to members of the Faculty and Staff. While always available to help faculty or staff members understand the psychological aspects of their work with students, we also help connect employees with Northeastern's Employee Assitance Program, their health insurance resources or practitioners in the community. Check out our Services for Faculty & Staff page for details on securing counseling assistance for employees.

back to top

What does it cost?

Services are free to all current Northeastern students. When tests or inventories are used by our counselors to help you, they are also provided free of charge.

back to top

How do I refer someone else for counseling?

Referring a friend, student or colleague to counseling can be an important way of helping. There isn't any single "right way" to do this--it depends so much on the specifics of the situation and your relationship to the person you're concerned about. In general, talking with the person and sharing your concerns about his/her situation is a good way to start. Share your observations in a caring, not a blaming way, and offer support when you can. You might then suggest that talking with a counselor could be a way to get additional help. Feel free to call us to discuss how you might help someone make the decision to seek counseling. Or click here to view our Referral Guide for more hints and suggestions.

back to top

Crises and Emergencies

  • Call Northeastern's Counseling Office (773.442.4650), Health Services (773.442.5800) or Office of University Police (773.442.5511)
  • Call Advocate Illinois Masonic Medical Center crisis line (773.769.6200)
  • Call your local hospital emergency room.
  • Call a private psychologist, therapist or your medical doctor.
  • Call the National Suicide Prevention Lifeline 1-800-273-TALK
  • suicidepreventionlifeline.org

back to top

Links for More Information

Where can you find reliable mental health information on the web? The Internet is a great source of information on mental health issues, but it also has a lot of speculation, rumor, and misinformation, so you want to surf carefully. The following are some links for information that can help you deal with feelings of anxiety, depression, suicide, and other emotional health issues:

  • Active Minds on Campus - A student-run mental health awareness, education, and advocacy organization designed for the college campus.
  • CampusBlues - A website designed to facilitate student awareness and use of school resources for mental and emotional health.
  • Dr Bob's Virtual Pamphlet Collection - Dr. Robert Hsiung, at the University of Chicago has compiled a great list of online resources from universities across the country.
  • College Suicide Prevention Resource Center - A collection of specific info for college students regarding recognizing warning signs, finding resources, and utilizing mental health services.
  • Go Ask Alice! - A question-and-answer service by Columbia University's Health Education Program. Go Ask Alice! answers questions about making better decisions regarding health, well-being, relationships, sexuality, depression, suicide, alcohol and drugs, and other topics.
  • ULifeLine - An online resource center for college student mental health and emotional well being.

back to top

How can you contact us?

To find out more about what kinds of help are available or to set up an appointment to speak with a counselor, stop by the Counseling Office (Room D-024) or call 773/442-4650.

back to top

Back to the Psychological Counseling page
Back to the Counseling Office main page.